Pap Specialist - Carolina Cardiology
US-NC-GASTONIA
careers
Req #: 25589
Type: Perm Part-Time (AP)
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Overview: Join a Leader in Home Healthcare At Rotech Healthcare Inc., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home. With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives. Explore more about our mission and services at Rotech.com. Responsibilities: Job Summary We are seeking a dedicated and detail-oriented PAP Specialist to join our team. This role is responsible for setting up CPAP equipment for patients and providing education and support. This position is available in states where a licensed Respiratory Therapist is not required. Key Responsibilities: * Set up CPAP, BiPAP, and related equipment for patients in accordance with company protocols and manufacturer guidelines. * Educate patients on proper equipment use, cleaning, and maintenance. * Conduct mask fittings and troubleshoot comfort or compliance issues. * Document patient interactions, setup details, and follow-up plans in the electronic medical record system. * Coordinate with clinical teams and customer service to ensure timely delivery and setup. * Monitor patient compliance data and escalate concerns to clinical leadership as needed. * Maintain inventory of PAP supplies and ensure equipment is clean, functional, and ready for use. * Provide compassionate, patient-centered service in all interactions. Qualifications: Employment is contingent on * Background investigation (company-wide) * Drug screen (when applicable for the position) * Valid driver's license in state of residence with a clean driving record (when applicable for the position) Qualifications: * High school diploma or equivalent required; associate degree or healthcare certification preferred. * Prior experience in DME, sleep therapy, or patient-facing healthcare roles strongly preferred. * Strong communication and interpersonal skills. * Ability to work independently and manage time effectively. * Basic computer proficiency and familiarity with EMR systems. * Must meet state-specific requirements for non-licensed PAP setup personnel. Preferred Skills: * Knowledge of CPAP/BiPAP equipment and accessories. * Experience with patient education and compliance monitoring. * Bilingual skills a plus. Skills and Competencies * Accurately perform simple mathematical calculations * Effectively communicate in English; both oral and written * Interpret a variety of communications (verbal, non-verbal, written, listening and visual) * Maintain confidentiality, discretion and caution when handling sensitive information * Multi-task along with attention to detail * Self-motivation, organized, time-management and deductive problem solving skills * Work independently and as part of a team Machines, Equipment and Technical Abilities * Email transmission and communication * Internet navigation and research * Microsoft applications; Outlook, Word and Excel * Office equipment; fax machine, copier, printer, phone and computer and/or tablet * Understands use of all applicable home respiratory equipment and supplies * Understands use of c-pap/bi-pap equipment and supplies * Mechanically inclined for the repair and troubleshooting of equipment Physical Demands * Lift and carry office equipment at times * Requires sitting, walking, standing, talking and listening * Requires close vision to small print on computer and/or tablet and paperwork * Requires lifting (minimum of 65 pounds) and transporting of patient equipment * Requires contact with patients and equipment with potential exposure to contagious pathogens * Requires driving a company vehicle for the majority of the workday
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