PROGRAM SUPPORT SPECIALIST
US-MD-LINTHICUM
Careers (External)
Req #: 8655
Type: Regular Full-Time
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Overview: When you work at Chugach Government Solutions (CGS), you join a proud legacy of supporting missions while sustaining culture. The federal division of Chugach Alaska Corporation, CGS has been supporting critical missions as a government contractor for over 25 years. Our focus is to support facility maintenance, IT/technical services, construction and education. We are proud to have built, and continue to foster, an incredibly talented team spanning across the globe in hundreds of different fields - each team member proud to serve our country with first-class business services, while also making a difference for our Chugach shareholders. At CGS, empowering employees is a part of our core, and that focus is one of the ways we build and foster high-performing teams. We empower our employees through competitive compensation and benefits package, professional growth opportunities, truthful communication, and more! If you are looking for an opportunity to serve something bigger than yourself; if you want your day job to be one that creates meaningful value; if you are looking for an environment that highly values employees and respects individual differences - then Chugach Government Solutions may be the right fit for you! Responsibilities: The Program Support Specialist is a dynamic role supporting the Program Management team by executing various administrative tasks and collaborating with department and project leaders across multiple operations to improve business processes. This individual must demonstrate a strong aptitude for learning new systems and business processes, possess a proactive and team-oriented mindset, and be equally comfortable performing typical administrative support tasks or facilitating higher-level efforts focused on processes and improvement. Salary Range- $75,000 - $95,000 Work Model: Onsite Qualifications: Essential Duties & Job Functions: * Learn and serve as subject matter expert (SME) for the administrative and business support processes; personnel and their roles in the processes; software utilized; and the methods used for execution. Provide support and training to administrative staff, as needed. * Facilitate efforts to standardize and streamline various business processes at the direction of the Program Manager (PM). * Generate, deliver, maintain, and/or track various program and contract documents and activities, e.g., customer contract documents; deliverables; reports; organizational charts; insurance document packages; trainings, licenses, and/or certifications of staff; etc. * Collaborate with department and project leaders to centralize, maintain, and organize program and contract-related information to ensure controlled access and efficient retrieval. * Facilitate the development and delivery of operational metrics, trend analyses, and the presentation of data (charts, dashboards, slides, etc.) in support of performance monitoring and reviews. * Coordinate and attend key meetings to support PM staff in tracking accomplishments and/or corrective actions, identifying task owners, listing open items, and coordinating follow-up activities with participants and/or stakeholders. * Coordinate the establishment of service provider accounts, e.g., hotel chains, rental car companies, training resources, etc., with procurement to streamline employee engagement in business activities. * Perform other duties as required to support team success. Accountable For: * Proactively identify opportunities to improve processes, reduce manual work, and enhance team efficiency.
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