PMO Lead - Program Oversight, Deliverables & Quality Governance
US-DC
Careers (External)
Req #: 6557
Type: Full-Time
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Overview: GovCIO is currently hiring for a PMO Lead to manage project governance, quality, staffing, reporting, and contract compliance efforts across a federal digitalization program. This position will be located in Washington, DC, and will be a hybrid position. Please note: The contract has not been awarded; this position remains unfunded and is contingent upon the award of the contract. Responsibilities: Assists in the planning, execution tracking, staffing coordination, and performance oversight for a large-scale federal digitalization program. This role manages risk registers, status reporting, issue escalation, SLA dashboards, and staffing data to ensure on-schedule and on-budget performance. The PMO Lead also supports subcontractor reporting, financial tracking, and governance deliverables required by the federal customer. * Maintain centralized visibility into all program activities across five technical and functional leads. * Develop, manage, and report on program deliverables (e.g., project plans, monthly reports, quality dashboards, audit trail documentation). * Track contractually required deliverables and ensure submission per timelines. * Monitor performance metrics and SLAs, including intake timeliness, scan quality, extraction accuracy, and issue resolution. * Coordinate resource staffing plans, onboarding, and coverage for contractor and teaming partner personnel. * Lead weekly status reporting, progress reviews, and issue escalation processes. * Assist in monitoring and reconciling financial tracking data, burn rates, and level-of-effort metrics. * Create new report templates and graphics in support of program growth and evolving client requirements. * Collaborate with teaming partners to ensure consistent SOPs, data reporting formats, and delivery quality across sites. * Coordinate subcontractor performance reporting and accountability in alignment with SLAs and Quality Control Plan. * Support risk management, schedule updates, and corrective action plans in collaboration with the Program Manager. Qualifications: Required Skills and Experience * Bachelor's with 5 - 8 years of experience in program management, PMO, or delivery oversight roles on federal or large-scale commercial programs. (or commensurate experience) * Proven ability to lead cross-functional teams in a matrixed environment. * Experience with federal deliverable tracking, SLA enforcement, and contractor/subcontractor coordination. * Familiarity with document processing, intake operations, digital transformation, or tax administration programs. * Proficiency with program tracking tools, dashboards, and document control platforms. * PMP certification or equivalent experience with structured project frameworks (e.g., Agile, Waterfall, hybrid). * Some prior experience with Project Management at the IRS is highly desirable. Clearance Required: Ability to obtain and maintain a Suitability/Public Trust clearance.
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