PLAYER ATTENDANT - FULL TIME

				Overview:

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities:

* Maintain balanced cashier's station.
* Process cash transactions for gaming customers and employees (Includes cashing TITO tickets, personal checks, markers, traveler's checks, lottery tickets, exchange currency, and processing cash advance transactions).
* Process expanded cashing lottery tickets through the lottery site, $600-$5,000, and any applicable paperwork.
* Offer and process applications for the mychoice Mastercard credit card.
* Be knowledgeable and comply with Title 31 regulations.
* Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.
* Enroll patrons into mychoice, issue patrons mychoice player cards, maintain accurate player tracking information, answer questions about patron's accounts, and assist the Marketing Department with all gaming promotions.
* Answer phone calls with proper phone etiquette.
* Responsible for fostering a fun environment.
* Responsible for being a gracious host to all guests and co-workers.
* Responsible for promoting a positive influence in the community and participating in company-sponsored events.
* Comply with state, company, and department policies and regulations.
* Other duties, as needed.

Qualifications:

* Must be 21 Years of age or older.
* Must possess a High School Diploma or Equivalent.
* A minimum of one year of cashiering and experience and/or money handling experience.
* Able to promptly and accurately follow instructions given by Supervisor or Manager.
* Must qualify for licensing by Ohio Lottery Commission.
* Must be able to navigate multiple computer programs.
* Must be able to pass background check and credit check.
* Must be able to tolerate areas containing second hand smoke, varying noise and temperature levels, illumination, vibration, crowds, and air quality.
* Must have open availability including all three shifts, weekends, and holidays.
* Must enjoy hosting others.
* Must be comfortable initiating conversations and creating a fun environment with our guests.
* Must have outgoing, energetic and enthusiastic attitude.
			

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Penn National Gaming, Inc.

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