PHLEBOTOMY SUPERVISOR
US-WA-Wenatchee
External
Req #: 14773
Type: Full-Time
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Overview: Supervises and coordinates the day-to-day operations of the Phlebotomy and Specimen processing area in a hospital laboratory. Position Reports To: Laboratory Manager Responsibilities: * Supervise, assess, and direct the activities of lab assistants. * Assist manager with hiring, orientation, scheduling, performance evaluations, disciplinary action recommendations and compliance with laboratory/organizational policies and procedures. * Establish clear performance expectations and hold staff accountable for successful job performance and work behavior. * Oversight of Phlebotomy and Processing training program. * Respond to issues and concerns from patients, providers, and staff in a timely manner. * Works with leadership team to review and update procedures, policies, and job aids. * Ensure employee competencies and certifications are up to date. Plans and coordinates remedial training as needed. * Participate in inspections and surveys, including but not limited to CAP (College of American Pathologist), DNV, and DOH. * Support service and laboratory goals, service efficiency, and effectiveness through such activities as participating in problem-solving, demonstrating support for policies, sharing expertise, and contributing to project work and improvement activities. * Implements corrective actions recommended by Medical Lab Director/Lab Management Team to remain in compliance with CLIA regulations and other regulatory/accrediting bodies. * Maintains competency in all aspects of the Laboratory Assistant I, Laboratory Assistant II, and Laboratory Assistant III roles. * Performs other related duties and responsibilities as assigned by Laboratory Management Team. * Required to maintain active Basic Life Support (CPR) certification. * Performs other duties as assigned. Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times. Qualifications: Required: * High School diploma or GED * Four years of clinical laboratory experience including processing and phlebotomy. * MA-P certification * Excellent written and verbal communication skills Desired: * Associate degree * Knowledge of SoftLab and Epic * 2 years lead or supervisory experience.
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