PBX, Resort Operator FT
US-VA-Hot Springs
Omni Hotels Management Corporation
Req #: 121618
Type: Homestead Resort & Spa
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Overview: To direct and assist guest and associates with communication needs in accordance with Omni Standards Responsibilities: Essential Functions: * Answer console. * Direct phone calls to appropriate Personnel. * Assist all guests and associates. * Wake-up calls. * Place and follow up on Synergy orders * Process incoming and outgoing mail. * And any other pertinent task assigned by management Tools and Equipment: Telephone and keyboard, pen/pencil, photo-copying machine, computer and printer file folders, filing cabinet, facsimile machine Working Environment: Interior of hotel, in normal office conditions. Qualifications: Qualifications: * High school diploma or equivalent. * Previous experience as a PBX Operator or similar role. * Excellent customer service and communication skills. * Able to handle multiple tasks in a fast-paced environment. * Strong problem-solving skills. * Must have strong computer skills required, specific experience with hospitality specific computer programs preferred * Ability to sit for majority of 8-10 hour shift Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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