Operations Specialist
JP-13-Shinagawa-ku
APAC | Japanese
Req #: 41514
Type: Regular Full-Time
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Overview: Join a team that is changing millions of lives. Transforming smiles, changing lives. At Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what's possible. Ready to join us? About this opportunity The Invisalign Operations Specialist is responsible for enhancing work efficiency for all employees in Japan and supporting and providing guidelines and systems that lead team members to work towards achieving operational goals for Invisalign business in Japan. The Invisalign Operations Specialist should be able to demonstrate the following competencies: * Integrity, honesty, and ethical approach * Team focused. * Multi-tasking, working on multiple projects at once. * Project management skills * Results Orientated * High level of Business and Commercial Acumen * Innovative * Adaptive * Strong Leadership * Data-driven and Issue-driven thinking * Grit in tough situation * Excellent communication skill with multiple stakeholders In this role, you will * Lead the Operations organization in development of necessary IT requirements (SFDC and other tools) to support the iTero and Clear Aligner sales team and work cross-functionally with the relevant departments to ensure the requirements. * Engage Japan logistics operation, and customer interfacing activities, legal affairs, iTero system, IDS (Invisalign Doctor Site) master maintenance, Address book management, and multiple business activities. At the same time, this position will also be responsible for learning and understanding the order to cash process across various systems. * Implement, automate, and optimize a solid funnel management process & dashboards in partnership with the various sales channels. * Serves as liaison between sales, marketing, operations, and other teams for them to work correctly and speedily. * Develop innovative ways and alternative methods to improve operational efficiency. * Create business standard procedures and smooth operation processes. * Drive the operational excellence by working closely with stakeholders to identify the opportunities to optimize the processes and systems. In this role, you'll need * Bachelor's Degree or equivalent, * Minimum 4 years working experience in project which manage multiple stakeholders or equivalent experience is required * Must be able to develop and deliver effective presentations. * Internal corporate, project management and execution and operational experience preferred. * Project oriented / project driven background and a hands-on, roll up the sleeves attitude. * Experience of leading projects having huge impact on the whole organization preferred. * Analytical mindset: wherever possible, you prefer to resolve questions through data and measurement. * Comfort managing matrix organized teams and experience with international global enterprises. * Effective problem-solving and mediation skills. * Change management experience. * Used to working independently with a high level of time management skills. * Excellent, proven interpersonal, verbal, and written communications skills. * Behavior as a excellent role model for other team members. * Good working level in English language. Sound like a good fit? Great! Click the "Apply" link to let us know you are interested. Not the right fit? Don't worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network. About Align Align Technology is a publicly traded medical device company that is transforming smiles and changing lives. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did you know? Align is the world's largest manufacturer of custom 3D-printed materials. By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work - these are just some of the things employees say make Align Technology a great place to work. We respect your privacy. Please review our Applicant Privacy Policies for additional information. Global Diversity Statement: At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we will continue building a workforce of diverse cultural backgrounds and life experiences and fostering a culture of open-mindedness and compassion for all our employees. We live our company values by promoting healthy people and healthy communities. All with the intent of changing millions of lives, one unique smile at a time. Equal Opportunity Statement It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for positions with Align must be legally authorized to work in the country which they are applying for and verification of employment eligibility will be required as a condition of hire. Responsibilities: ABC Responsibilities Qualifications: ABC Quals
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