Overview:
Hear firsthand from Sangbum Hwang, SoftwareOne Korea's Country Lead as he unveils our exciting business and growth plan for SoftwareOne Korea, spills the beans on our hiring initiatives, and reveals why joining SoftwareOne is an innovator. Join us now and be part of our incredible journey.
Another inspiring video from Yuri Chae, our dynamic Candidate Experience Specialist at SoftwareOne Korea! Watch as she shares her incredible journey of joining SoftwareOne through the SOAR Program and turning opportunity into success across the APAC region!
Responsibilities:
Order and Sales Support Management
* Handle day-to-day order requests including license purchase orders and deliveries from customers and partners, ensuring a fast and accurate order processing workflow.
* Continuously monitor order progress and proactively collaborate with relevant departments and the sales team to resolve any issues promptly.
Data and Account Management
* Understand the integration structure of One|Workplace and One|Sales systems to support the sales team with accurate, data-driven operations.
* Maintain the accuracy of sales data and contribute to report generation using ERP (Navision) and CRM tools.
Customer and Partner Communication
* Provide prompt and professional responses to inquiries from customers and partners, working closely with internal teams to resolve issues effectively.
* Deliver optimal solutions by balancing customer satisfaction with company policies.
Revenue and Accounting Support
* Support issuance and closing of sales tax invoices.
* Assist with financial tasks such as creating sales analysis reports (using Excel functions) and reconciling purchase invoices.
Process Improvement and System Utilization
* Actively utilize ERP (preferably Navision) and CRM systems to ensure compliance with internal procedures and policies.
* Identify areas for process improvement and implement initiatives to enhance operational efficiency.
Qualifications:
* Full-time work rights in South Korea.
* Full professional proficiency in Korean
* Associate's degree or higher (2-3 year college graduate or above)
* Experience in purchase order processing and sales support
* Proficient in Microsoft Office Suite (PowerPoint, Excel, Word)
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