Operations Intern
US-RI-Providence
Hourly
Req #: 75863
Type: Full-Time
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Overview: Come join Highgate for the summer in one of our dynamic internships! Our interns have the opportunity to work in multiple departments such as HR, Operations, Revenue, Marketing, and F&B. You will learn about the hospitality industry while working in a fun and fast - paced environment. Submit your resume today for consideration! Specific hotel placement will be discussed upon submission of an internship offer. START DATE OF JUNE 1, 2026 10-WEEK INTERNSHIP PROGRAM Responsibilities: * Gain hands-on experience by supporting daily operations within assigned hotel departments such as Human Resources, Operations, Finance, Sales & Marketing, and Food & Beverage. * Assist department leaders with administrative tasks, projects, and operational initiatives. * Participate in cross-departmental learning opportunities to gain a well-rounded understanding of hotel operations. * Support team members in delivering exceptional guest service and maintaining brand standards. * Assist with organizing team member engagement activities, meetings, and events when applicable. * Conduct basic research, data entry, reporting, and project support as assigned by department leaders. * Observe and learn key hospitality management practices including guest relations, team member relations, and operational efficiency. * Maintain professionalism, confidentiality, and a positive attitude while working in a fast-paced hotel environment. * Attend scheduled training sessions, meetings, and development opportunities throughout the internship program. Qualifications: * Currently enrolled in a college or university program in Hospitality Management, Business Administration, Human Resources, Marketing, Finance, or a related field preferred. * Strong interest in pursuing a career in the hospitality industry. * Excellent communication and interpersonal skills. * Ability to work in a fast-paced, team-oriented environment. * Strong organizational skills and attention to detail. * Professional demeanor with a positive and enthusiastic attitude. * Ability to maintain confidentiality and demonstrate professionalism in the workplace. * Basic knowledge of Microsoft Office (Word, Excel, Outlook) preferred. * Flexible schedule, including the ability to work some evenings, weekends, or holidays as needed.
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