Operations Control Specialist

US-TX-Lewisville

Pilot Careers

Req #: 48848
Type: Regular Full-Time
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Global Medical Response

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				Overview:

Starting Salary Pay: $68,000

Check out our careers site benefits page to learn more about our benefit options.

Responsibilities:

The Operational Control Specialist (OCS) maximizes joint operation responsibility by delivering real-time comprehensive aviation support services to Helicopter Air Ambulance (HAA) duty pilots. The OCS shall monitor and assist with aviation decision-making related to risk, safety, and compliance per published standards. The OCS exercises operational control over company resources for safe and efficient HAA operations.

Essential Duties and Responsibilities

Under the general guidance and direction of the Director of Operations (D.O.), the OCS shall perform the following:

Operational

        Direct resources as required to promote safe and efficient operations

        Review flight risk assessments submitted before each flight and address and mitigate elevated risk when applicable

        Communicate with the appropriate communications center and pilot regarding known and perceived risks related to each flight

        Obtain and disseminate information to duty pilots as it pertains to routes, facilities, NOTAMS, Navaids, TFRs, and company policies

        Monitor and interpret multiple weather resources on an ongoing basis, to include all elements of a standard weather briefing

        Serve as a resource for pilots concerning weather interpretation and updates

        Utilize OCC computer-based flight tracking software

        Assist Communication Specialists as needed during emergency events

        Provide strong problem-solving skills

Qualifications

        Commercial/Instrument pilot license (helicopter preferred)

        Experience in Part 135 helicopter EMS industry desired

        Meteorologist background desired

        Critical Thinking at an Operational level

Requirements

        Excellent computer skills, including M.S. Office and flight/weather tracking software

        Ability to maintain composure under pressure, work effectively and accurately with frequent interruptions, and set/reset multiple priorities

        Ability to communicate professionally, effectively, and persuasively both orally and written at all levels of the organization

        Highly knowledgeable of the FAR/AIM, Operations Manual, Operations Specifications, Flight Manuals, and other resources pertinent to flight operations

        Ability to work within a robust team environment

        Excellent interpersonal and customer service skills

Qualifications:

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
			
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