Online Training Developer
US-PA-Mechanicsburg
Global Data Consultants
Req #: 3862
Type: Hourly
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Overview: GDC IT Solutions is seeking a hybrid Online Training Developer in the Mechanicsburg, PA area. Responsibilities: * Develop, update, and maintain online training materials and tests using Adobe Captivate, Microsoft PowerPoint, and related tools * Record and edit training audio in a quiet environment; equipment provided * Ensure consistency across training and testing materials in terms of format, visuals, difficulty, and coverage * Participate in team meetings to translate business and policy updates into training content * Maintain and manage a large training library (600+ Captivate lessons, 1000+ PowerPoint products) * Review and update training materials and certification questions annually * Upload and publish training materials using web hosting tools; monitor and troubleshoot basic website issues * Serve as liaison to webmasters and customer teams for web platform transitions and data migration * Research training best practices to improve delivery and design of learning products * Provide user support via help desk (calls/emails), assisting with training access, account creation, and general inquiries * Use spreadsheets, databases, and other software to log operational activities and research changes * Support process automation initiatives, including pilots using Microsoft Power Automate * Assist with uploading transactional data to preserve historical charge card program records Qualifications: * Must be able to pass a U.S. Government background check * 3+ years of experience developing training using Adobe Captivate * Strong proficiency with Microsoft PowerPoint and Microsoft Office tools * Experience managing and navigating large document and training libraries * Demonstrated ability to learn and apply complex policy information * Skilled in using web hosting tools to post and manage training content * Excellent written and verbal communication skills * Strong time-management, organizational, and project management abilities * Proactive, inquisitive, and comfortable working collaboratively and independently
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