On-the-Job Trainer
US-CO-Denver
Attract-careers1
Req #: 95725
Type: Fulltime-Regular
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Overview: The In-Home Services Corporate team is devoted to supporting thousands of talented employees in delivering the industry's best products and solutions. Constantly refining our best-in-class service, IHS Corporate manages the behind-the-scenes operations to ensure a seamless customer experience through analytics, project management and training initiatives. Responsibilities: The Training Department serves as the strategic bridge between management and operational staff. We focus on empowering Associates in Distribution to master functional tasks through comprehensive certification programs, data-driven forecasting, and continuous process improvement. Key Responsibilities: * Training Delivery & Evaluation: Conduct certification and recertification training for all operational stations while administering testing to measure progress and program effectiveness * Curriculum & Content Development: Create and maintain diverse teaching aids-including handbooks, multimedia visual aids, and computer tutorials-to support various learning styles and operational changes * Operational Liaison: Act as the primary conduit between floor supervision and the Training Manager to communicate concerns, track training hours, and forecast future training needs * Continuous Improvement: Proactively identify training gaps and collaborate with cross-functional teams on new product rollouts, standard operating procedure (SOE) reviews, and process evaluations Qualifications: Education and Experience: * High School Diploma or GED required (Associate's degree preferred) * Minimum of 4 years of Distribution Operations experience combined with at least 1 year of related training experience Skills and Qualifications: * Instructional Knowledge: Working knowledge of training design, delivery, development, and evaluation techniques (Trainer Certification required) * Technical Proficiency: Strong computer literacy with specific proficiency in Google Suite (Sheets, Docs, Slides) for reporting and tracking * Communication & Interpersonal Skills: Ability to interact effectively with all levels of staff, providing actionable feedback and fostering a collaborative learning environment * Adaptability & Problem Solving: Innovative thinker capable of independent decision-making, managing multiple curriculum priorities, and flexing schedule to support various shifts * Mathematical & Analytical Ability: Competent in standard manufacturing math (fractions, decimals, units of measure) and capable of analyzing business processes to reduce errors Visa sponsorship not available for this role
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