Office Services Supervisor

US-OH-Cincinnati

US Careers

Req #: 11611
Type: Full-Time
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Medpace, Inc.

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				Overview:

Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries.

Responsibilities:

* Supports Facilities Management with coordination of global facilities projects, including support of RFPs, project and vendor scheduling, cost tracking and other data/tracking efforts;
* Responsible for system administration and data management within our Facilities Management System (FMX), Space Management System (SpaceIQ), Department SharePoint Site, Project trackers, Surveys and other systems as assigned.  Performs audits of systems and data and escalates any issues to resolve issues quickly;
* Administers internal communication system, partners with graphic design, marketing, HR and others to support programming and planning of content;
* Assists with creation of training guides, documents procedures and business practices to support overall department operations and process improvements;
* Manages multiple trackers within Excel and other systems in order to provide accurate and timely reporting to both Facilities and Finance management;
* Supports requests for information and data by IT, Finance and other business units in partnership with Facilities Management;
* Attends regular project status meetings & global calls to keep notes and track progress for reporting purposes;
* Supports new vendor onboarding by assisting with the RFP process, obtaining favorable contract terms and facilitating review using established system and procedures;
* Supports external and internal meetings and events in the office in regards to space set-up, catering and other services as needed;
* Maintains detailed records, and maintains electronic work order system for tracking of Facilities issues and vendor performance.  Escalates issues to manager in a timely and detailed manner to ensure proper conditions are maintained at all times; and
* Completes all required trainings and SOP reviews in a timely manner.

Qualifications:

* High school diploma or equivalent required; Bachelor's degree preferred; Experience in lieu of education will be considered
* Intermediate to advanced experience with Microsoft Office suite/software;
* Excellent customer service and office support/administration skills;
* Excellent written and verbal communication skills;
* Ability to work with cross-functional teams, supporting all areas of the business;
* Ability to work both independently and across a local and remote team.
			
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