Racing Mutuels Teller

US-ME-Bangor

Careers (PNG Apply)

Req #: 127413
Type: Regular Part-Time
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Penn National Gaming, Inc.

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				Overview:

Don't just work. Work Happy.

A career in gaming? At Hollywood Casino Hotel & Raceway think you'll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Responsibilities:

* Enters customers' transactions into computer and issues tickets
* Cashes tickets, cancels tickets and pays out winnings.
* Counts all cash on hand at end of shift to balance to net cash responsibility.
* Provides friendly and efficient guest service.
* Sells vouchers and provides results and summaries as requested.
* Ensures scheduled simulcast races are on designated monitors in the OTB. Using the designated switching system.
* Tellers will punch tickets expeditiously and accurately.
* Tellers will take wagers, count back change and cash winning tickets accurately.
* Tellers will ensure all underage customers remain outside the green line. 
* Tellers will ask for proof of age from any guest who appears to be 27 or under and attempts to place a wager (follow Quality Standard "Verify ID for Wagering").
* Tellers will assist novice wagerers with the wagering process by taking time to place and explain wagers in a friendly and non-intimidating manner.
* Tellers will ensure that guests complete IRS forms as required.
* Tellers will adhere to uniform grooming and appearance standards. 
* Tellers will answer or seek answers to all guest questions, including questions regarding the property, products and promotions.
* Other duties may be assigned.

Qualifications:

* Must be a minimum of 18 years of age.
* High School diploma or equivalent.
* Six months related experience and/or training preferred; or equivalent combination of education and experience.
* Must be proficient with Microsoft Windows, Excel and Word.
* Must be able to read and write in English and have good verbal communicating skills.
* Basic math skills such as adding, subtracting, fractions, decimals, percentages etc.
* Ability to define problems, collect data, establish facts, and draw valid conclusions.
* Must be licensed by Maine Harness Racing Commission.
			
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