Overview:
An Optician assists patients in ordering eyeglasses and lenses. Adjusts, fits, and dispenses eyeglasses and contacts. Determines multifocal measurements. An Optician is an Optical Technician as well as a Retail Sales Consultant. S/he must be trained in technical aspects of an Optician as well as have the skills to sell all the current fashion products available today.
Position Reports To: Optical/Practice Manager
Responsibilities:
* Assists patients with choosing eyeglass frames and lens options appropriate to the prescription.
* Measures patient's eyes for pupillary distance to determine multifocal placement.
* Fits and adjusts lenses to eyeglass frames.
* Conduct contact lens fittings as appropriate. Refer to physician as needed and for the completion of fitting. In accordance with WAC 246-852 & RCW 18.34.
* Orders patient prescriptions and process sales.
* Dispense contact lens and eyeglasses.
* Triage questions and concerns regarding prescriptions, merchandise, and services. Refers to physician when appropriate.
* Stocks department equipment, merchandise, and supplies. Follows department procedures and standards for production, record keeping, merchandising and merchandise storage.
* Contact lens and eyeglasses sales, including determining lenses and frames best suited to patient.
* Maintain and clean dispensary sales areas. Updates displays and promotions as necessary.
* Assist with clerical duties, insurance billing and accounts payable.
* Collects payment for merchandise; makes change; processes checks, credit, and debit charges according to proper departmental procedures for paperwork and the performance of duties.
* Participate in professional development activities to maintain current skills and stay abreast of industry trends.
* Required to maintain active Basic Life Support (CPR) certification.
* Other duties as assigned.
Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times.
Qualifications:
Required:
* Valid WA State Dispensing Optician License.
* High school diploma or GED.
* Retail optical shop industry knowledge.
* Optical sales experience.
* Must have good written and oral communication skills.
Desired:
* Experience fitting contact lenses.
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