OPHTHALMOLOGY SUPERVISOR
US-WA-Wenatchee
External
Req #: 14360
Type: Full-Time
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Overview: Assists the Practice Manager in the management of the clinical staff in Opthalmology and Optometry while acting as a liaison between physicians and staff. Position Reports To: Practice Manager Responsibilities: * Actively involved in departmental hiring; provides training and supervises Ophthalmology department personnel. * Assigns and updates daily staffing calendar for the Ophthalmology/Optometry department according to clinic needs, including approving time off requests per organization protocol. * Evaluates employee performance and recommends merit increases, promotions and disciplinary actions. * Communicates and distributes department information or changes to staff. * Responds to staff questions and/or problems and assists in conflict resolution. * Provides department updates for management team as needed or upon request. * Observes staff daily in their various roles and fills in periodically to maintain technical knowledge and skills. * Assists in documenting workflows. * Reviews and approves timecards using API. * Utilizes various reports to meet established department goals and benchmarks. * Maintains knowledge of and complies with department policies, procedures and protocols. * Attends required meetings and trainings as requested. * Required to maintain active Basic Life Support (CPR) certification. * Other duties as assigned. Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times. Qualifications: Required: * Nationally Certified Ophthalmic Tech; either a COA or COT. * High School Diploma or GED. * 4 years relevant experience as an Ophthalmic Technician with supervisory or related administrative responsibilities OR a combination of technician and supervisory experience with a minimum of 3 years' as an Ophthalmic Technician. * Knowledgeable in the principles and skills needed to provide patient care and treatment. * Knowledgeable in routine, emergent, and follow up examination standards, diagnostic testing, diagnostic equipment, in office procedures, surgical-related procedures, and scheduling. * Ability to work independently and show initiative in proceeding with necessary tasks without supervision. Desired: * Prior pertinent management experience with Ophthalmic background. * Bachelor's degree.
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