O365 Platform Administrator
CO-Medellin
careers
Req #: 29105
Type: Regular Full-Time
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Overview: SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you'll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global. Responsibilities: O365 Platform Administrator Are you interested in becoming a technical reference for critical communication and productivity platforms? You will be part of a specialized Microsoft collaboration platforms team, where stability, security, and user experience are top priorities. In this role, you will play a key part in ensuring the operation, governance, and continuous evolution of enterprise Microsoft 365 environments, directly impacting overall organizational productivity. How a day to day would look like in this role: * Administer and optimize Microsoft Teams, SharePoint, OneDrive, and Exchange (Online and On-Premises). * Configure security, retention, compliance, and governance policies within Microsoft 365. * Analyze call quality using CQD and resolve collaboration and messaging incidents. * Manage storage, group-based permissions, and organizational structures. * Implement best practices, maintenance windows, and continuous platform improvements. Qualifications: Professional in Systems Engineering or related fields, with solid experience in end-to-end administration of Microsoft 365 environments, hybrid messaging, and governance of collaboration platforms. Required Skills: * Advanced administration of Microsoft Teams (policies, CQD, call quality management). * Management of SharePoint Online (modern sites, hub sites, permissions, governance). * Administration of Exchange Online and Exchange On-Premises (mail flow, SMTP, certificates, CU/KB updates). * Security and compliance management within Microsoft 365. * Incident resolution and optimization of collaboration environments. Benefits * A unique culture with lived corporate values that foster a grateful and supportive work environment. * Personalized development opportunities aligned with your goals in the role. * Health insurance * Life insurance * 100% paid sick leave * Vacation requests starting from 1 day * Employee fund * Time off for birthdays, graduations, and weddings * English classes and conversation sessions * Learning opportunities through our SoftwareOne University program * Career growth opportunities * Recognition strategies * Team-building activities
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