Nurse Navigator - Behavioral Health - F/T Days
US-NJ-Perth Amboy
Hackensack Meridian Health
Req #: 173265
Type: Full Time with Benefits
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Overview: Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. In conjunction with the multidisciplinary team the Nurse Navigator is responsible for the coordination and management of patient navigation through the patient's behavioral health care while at Raritan Bay Medical Center. The position serves as the first-line liaison between the patient, the hospital, and the appropriate healthcare discipline and has primary responsibility for ensuring the goals of the program are met. The nurse navigator's responsibilities include educating patients about their diseases and treatments, translating medical jargon into readily accessible terms, and helping patients to overcome any barriers to healthcare that they may face. You should also bolster patients' and families' emotional resources. Responsibilities: * Ensures that the systems and programs of our behavioral health services function effectively and efficiently. * Works in an independent and interdependent relationship with members of the medical staff, which allows for consultation, collaboration, or referral. * Educates patients and/or families about medical issues, and use of prescribed medical treatments and/or medications. * Serve as a resource to dual diagnosis behavioral health patients: * a. Providing resources for patients seeking reliable information. * b. Referring patients to Social Workers or Counselors, as needed. * c. Answering questions or liaising with doctors to address questions and concerns. * d. Providing emotional support and empowerment to patients and their loved ones. * e. Assess and screen incoming patients * f. Develop an individualized treatment plan for each patient * g. Attend multidisciplinary treatment plan conferences for assigned patients and work collaboratively with members of treatment team to achieve identified goals * h. Administer medication and provide pain management * i. Inform patients, family members and loved ones about the risks of substance use and options for treatment * j. Positively support patients' plans for continuing recovery * k. Work with physicians, residents and fellows to provide consultation services on patients throughout the institution * Maintains legible, accurate, and confidential medical records. * Provide for assistance with implementation of recommendations; initiate and support resolution of issues and conflicts in order to meet program goals. * Demonstrate and facilitate excellent customer service. * Perform other related duties as assigned. Qualifications: Education, Knowledge, Skills and Abilities Required: * Master's degree in Nursing. * Five years of experience in Behavioral Health with at least three years working with dual diagnosis patients. * Receipt of a nurse navigator certificate or similar is preferred. * Extensive experience working with dual diagnosis patients. * Sound knowledge of the healthcare system and where to find reliable information. * Excellent verbal and written communication skills. * Openness towards different cultures, beliefs, and traditions. * Sensitivity, discretion, and respect. * Effective organizational, planning, negotiating, coaching, and conceptual thinking skills. Excellent oral and written communication skills. * Interpersonal and problem-solving skills necessary to interact with executives and staff. * Ability to clearly direct and motivate individuals. Licenses and Certifications Required: * NJ State Professional Registered Nurse License. Licenses and Certifications Preferred: * Nurse Navigator Certification.
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