Overview:
Join Novant Health and help us create healthier futures-one child, one family, and one team member at a time.
At Novant Health, we believe remarkable patient experiences begin with exceptional leaders. As a Nurse Manager of Pediatrics in beautiful Wilmington, North Carolina, you'll have the opportunity to lead a dedicated team that delivers compassionate, family-centered care to our youngest patients while shaping the future of pediatric nursing.
This is more than a leadership role-it's an opportunity to influence outcomes, develop talented caregivers, and create an environment where children, families, and team members thrive.
If you're a passionate nursing leader who thrives on mentoring others, improving patient outcomes, and making a lasting impact in the lives of children and their families, we invite you to bring your expertise to a healthcare organization committed to both excellence and humanity.
Responsibilities:
* Provide overall leadership and operational oversight for pediatric inpatient and/or outpatient units.
* Direct daily clinical operations to ensure safe, high-quality, family-centered patient care.
* Supervise, coach, mentor, and evaluate nursing staff, charge nurses, and support personnel.
* Manage staffing schedules, productivity, and workforce planning to ensure appropriate nurse-to-patient ratios.
* Promote compliance with regulatory, accreditation, and organizational standards, including Joint Commission requirements.
* Monitor patient outcomes, quality metrics, patient satisfaction scores, and safety indicators.
* Lead quality improvement initiatives focused on pediatric patient care, safety, and clinical outcomes.
* Collaborate with physicians, advanced practice providers, therapists, case managers, and multidisciplinary teams.
* Oversee departmental budgets, resource utilization, supply management, and fiscal performance.
* Recruit, onboard, retain, and develop nursing talent to support workforce stability and engagement.
* Ensure staff competency through ongoing education, training, certifications, and professional development.
* Foster a culture of accountability, teamwork, diversity, inclusion, and employee engagement.
* Manage performance improvement plans, employee relations issues, and corrective actions when necessary.
* Support evidence-based practice initiatives and implementation of pediatric care best practices.
* Coordinate patient throughput, admissions, discharges, and bed management activities.
* Respond to patient, family, and staff concerns and facilitate service recovery when needed.
* Lead emergency preparedness efforts and ensure readiness for pediatric emergencies and critical events.
Qualifications:
* Education: 4 Year / Bachelor's degree, required. Bachelor's degree in Nursing.
* Graduate Degree, preferred.
* Experience: Two years demonstrated leadership experience, preferred.
* Three years clinical RN experience in an acute care setting, preferred.
* Licensure/Certification: Current RN licensure in appropriate state, required.
* NC state approved curricula for restrictive interventions (facility specific) within 3 months of hire for Emergency Departments and Behavioral Health units, required.
* Board certification in area of practice, preferred.
* Additional Skills (required): Understands and applies: current and future trends/practice in area of responsibility; regulatory and governing standards, policies and procedures; information systems and software used in area of responsibility; equipment used in performing assigned duties; application of safety and infection control policies and procedures; skills in interviewing and selection process; understanding of budgeting, staffing, payroll and purchasing processes; implementation of competency, feedback, development and progressive discipline processes; teambuilding, conflict management, and interpersonal relationship skills; principles of adult learning and teaching methods/models; decision making, project leadership and consultation, delegation and communication skills; customer needs and expectations and knowledge for improvement to exceed customer expectations; principles of change management.
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