Network/Systems Engineer 2 (Network Edge Operations Martinsburg)
US-WV-Martinsburg
Careers (External)
Req #: 6255
Type: Full-Time
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Overview: The Department of Veterans Affairs Network Operations Center (NOC) defends, manages, and monitors the network operating status and cyber security posture of the VA by providing the day-to-day management, monitoring, operations, and configuration of the Trusted Internet Connection (TIC) Gateways, the delivery of enterprise security systems and services, the conduct of threat and vulnerability analysis, the validation of adequate security controls within the enterprise, and the full range of functions across the spectrum of activities relating to incident management, incident response and enterprise network management. We are looking for a qualified network engineer to support the Network Edge Operations team. You will work with a team of network engineers / administrators dedicated to serving this nations Veterans. The Network Edge Operations team is staffed 24/7/365 to maintain and analyze large, diversified networks comprised of enterprise grade networking equipment from a diverse set of vendors. Daily functions will include checking the status of various aspects of the VA's network utilizing dedicated monitoring tools and processes as well as assisting with customer reported connectivity issues. Responsibilities: * Maintains operational and security capabilities of the VA's network gateways * Supports the VA NOC by providing Tier II network engineering support * Respond to Help Desk escalations via phone call, email, or the VA's ticketing system. * Maintain existing NOC processes and procedures as well as recommend improvements to the chain of command. * Maintain evolving corporate knowledge including information in diagrams, databases, technical documentation, etc. * Participate in technical reviews and recommend solutions and/or improvements where possible. * Performs routine maintenance on network devices and services. * Works closely with network architecture and engineering transition teams on projects destined for operational implementation. Qualifications: * Education / Experience: Bachelor's degree in Computer Science or related technical field with 2-5 years of experience. 5 years of additional experience maybe substituted for degree. * Background Investigation: Must be able to pass and maintain a Tier 4 (BI) Government Background Investigation * Technical: Demonstrated familiarity/experience configuring enterprise grade networking equipment via command line interface or GUI
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