Network/Systems Administrator 2 (Desktop and System Support)
US-DC-Washington, D.C.
Careers (External)
Req #: 6592
Type: Full-Time
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Overview: The System Administrator (SA) is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values. Customer base will be exclusive to handling executive government officials and their requirements when it comes to system support. Responsibilities: Establishes and maintains smooth operation of computer systems (to include operating systems, software and hardware) in networked or stand-alone configurations, maintains system integrity, and upgrades systems and/or servers as required. May create and document new methods supporting network/system operations and implement changes to procedures. Consults with support teams, help desks, customers and other technical staff in the resolution of problems, coordinates and performs operation and/or maintenance activities for networks/servers, identifies recurring problems and recommends steps to reduce the severity or frequency of problems. May plan for the transition of development and/or production environments to new technologies, utilize system software to monitor the performance of system files, manage system data to maintain performance efficiencies and/or study system requirements to determine proper server installation methods and procedures. * Builds, installs and manages physical and virtual server environments * Documents, monitors, and audits those environments * Administer and maintain a secure user environment and shared resources in general in accordance with applicable security best practices and optimal resource accessibility. * Primary resource for server and network hardware and software issues * Provides supplemental network and systems administration support to IT team * Works with IT team on large projects * Development of performance metrics and hardware/OS performance tuning * Knowledge of Linux (RHEL) administration * Extensive knowledge of the Microsoft Server platform and its components including Active Directory, Windows Server 2016, 2019 and 2022 Operating Systems, failover clustering, certificate services, IIS, and other related technologies * Proficiency in cable management is necessary for providing and maintaining an organized and professional workspace. * Excellent problem solving and communication skills * Experience in supporting a 24x7production environment * Proficient within the following technologies - Patch Management, Vulnerability Assessment/Remediation, AV Support, Backup Technologies * Perform system administration activities in all phases of a project, including discovery, design, build, test, and deployment * Ability to work independently with little management oversight * Excellent verbal and written communication skills * Knowledge and experience in a large-scale Enterprise network with experience in working with executive level staff Qualifications: Bachelor's with 2-5 years (or commensurate experience) * Bachelor's Degree in computer science, electronics engineering or other engineering or technical discipline, or 2-5 years of relevant, equivalent experience is required. Degree may be substituted for the certifications below. * PWS Specified Certifications Requirement with no experience: One of the certifications below: A+, Microsoft Certified Professional (MCP), Microsoft Certified Solutions Associate (MCSA), Apple Certified Mac Technician (ACMT), VMware Certified Associate 6- Data Center Virtualization, System Center Configuration Manager (SCCM). Cisco Certified Entry Networking Technician (CCENT), Network+, Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), Cisco Certified Design Professional (CCDP), Cisco Certified Internetwork Expert (CCIE). * Clearance Required: Must be able to pass a government Tier 4 High Background Investigation. * Experience with configuration and administration of Windows file servers. * Experience with installation, configuration, and administration of enterprise hardware including rack mount and blade servers * Experience writing/maintaining appropriate scripts to automate system administration and recurring jobs * Experience with Microsoft SCCM. Preferred Skills and Experience * Microsoft - Minimum 4+ years (DHCP, Login Scripts, File/Print Services, DHCP, SCCM, Active Directory, Group Policy Management, System Hardening, SNMP, Patch Management, IIS Web Services, SQL, Scan Remediation, OS Deployment Group Policy Management) * A+, Microsoft Certified Professional (MCP), Microsoft Certified Solutions Associate (MCSA), Apple Certified Mac Technician (ACMT), VMware Certified Associate 6- Data Center Virtualization, System Center Configuration Manager (SCCM). Cisco Certified Entry Networking Technician (CCENT), Network+, Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), Cisco Certified Design Professional (CCDP), Cisco Certified Internetwork Expert (CCIE).
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