Network Engineer (ONSITE - Brookdale Community College)
US-NJ-Lincroft
United States
Req #: 5899
Type: Full-Time
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Overview: Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes. Values Rooted in Purpose We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education. Responsibilities: As a Network Engineer, you will be responsible for designing, implementing, and maintaining secure network infrastructures to protect organizations from cyber threats. This role combines networking expertise with cybersecurity measures to ensure data integrity, confidentiality, and availability. Where you will make an impact * Maintain network resources, including configuring network switches, server hardware, VoIP systems, operating systems, applications, and services in a wired and wireless environment. * Maintain and improve network operations and provide support to network users. * Configure and maintain network components (e.g., routers, switches, etc.) and services (e.g., connectivity and access). * Perform custom configuration for complex network devices such as firewalls and VPN concentrators. Reconfiguring network equipment as necessary to handle environmental changes. * Perform network troubleshooting to isolate and diagnose complex network problems with minor supervision, implementing solutions with limited system-wide impact. * Escalate issues with broader implications for the entire network to higher-level network personnel, such as the Network Manager or Technical Service Director. * Maintain the campus's wireless authentication tool(s) and serve as the primary point of contact for campus community support. * Utilize monitoring tools to capture and analyze traffic, maintain uptime, generate usage reports, and spot trends. * Create and maintain documentation and diagrams as needed when assets are added or removed. * Support VOIP telecom environments, including adding/moving/changing phone equipment and ensuring that our environment stays current with product releases. * Provide users with technical support and establish network users, user environments, and directories for networks being installed. * Install and test necessary software and hardware in accordance with standards-based settings and client Change Management processes. * Design and deploy security protocols, firewalls, and intrusion detection systems * Continuously monitor network traffic for unusual activity and potential threats * Investigate and resolve security breaches and vulnerabilities * Conduct regular assessments to identify weaknesses and improve defenses. * Ensure adherence to industry security standards and regulations. What will you bring * Higher Education background and knowledge with 2+ years of related experience and/or training. * Experience and knowledge of configuring and troubleshooting Cisco IOS networking devices. * Experience and working knowledge of Microsoft Server operating systems, Microsoft Active Directory Domain Services, and Server roles such as DNS and DHCP. * Has broad-based knowledge and hands-on experience implementing network switches. * Practical experience with Cisco phone systems and VOIP system administration. * Excellent time management, planning and interpersonal skills. * Ability to work effectively with end-users, understand their technical and operational needs and translate them into viable technical solutions. * Excellent verbal and written skills, encompassing complete understanding of the English language with exceptional communication skills. * Strong organizational and leadership skills. * Willingness to work as a contributing member of the team, including working cross functionally * Must participate in on-call rotation. * Ability to define problems, collect data, establish facts, and draw valid conclusions. * Working knowledge of Linux and Windows server operating systems. * Familiarity with network monitoring systems such as SolarWinds. * Strong knowledge of network infrastructure and security protocols (SSL/TLS, IPSec, VPNs). * Experience with Palo Alto firewalls, intrusion detection systems, and endpoint security. * Certifications such as CCNA and CompTIA Security+ are highly valued. * Analytical mindset with problem-solving skills to address security challenges. Qualifications: * Comprehensive health coverage: medical, dental, and vision * Flexible time off * Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests * 401k w/ match & BrightPlan - to help you save for the future * Parental Leave * 5 charitable days to support the community that supports us * Telemedicine * Wellness * Headspace Care (mental health) * Wellbeats (virtual fitness classes) * RethinkCare & Wellthy- caregiver support * Diversity and inclusion programs which provide access to internal employee resource groups * Employee referral bonuses to encourage the addition of great new people to the team * We Foster a learning culture with: * Education Assistance Program * Professional development opportunities #LI-DF1 #LI-ONSITE
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