Network Engineer (LAN/WiFi) (Hybrid)

				Overview:

* Tier One Technologies is seeking a Network Engineer to perform LAN and WiFi monitoring and support for our US Government client.
* This hybrid Contract-to-Hire position will be located in Raleigh, NC.  
* The work schedule: Saturday thru Wednesday from 9:00 AM to 6:00 PM EST with occasional on-call rotation and after-hours work.
* SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT.

Responsibilities:

* Troubleshoot and resolve LAN and WiFi connectivity issues, including, but not limited to, switches, routers, and cabling.
* Resolve Trouble tickets generated through ServiceNow
* Document troubleshooting steps and solutions for future reference.
* Assist Tier 1 support in diagnosing and resolving LAN-related problems.
* Provide Tier 2 support for LAN-related incidents and service requests escalated from Tier 1.
* Collaborate with Tier 3 LAN Engineers for complex issue resolution.
* Perform duties in support of the mission as directed by company's Management.
* Typically performs all functional duties independently.
* Provide assistance of more senior positions and/or perform functional duties under the oversight of more senior positions.
* Ability to manage multiple projects and meet deadlines and prioritize and manage your own workload.

Qualifications:

* A degree from an accredited College/University in the applicable field of services is required. If the individual's degree is not in the applicable field, then 4 additional years of related experience is required.
* 5+ years of applicable network experience and support.
* Expertise in LAN protocols and technologies (e.g., TCP/IP, VLANs, Spanning Tree Protocol).
* Strong troubleshooting and analytical skills - Layer 1 and 2.
* Understanding of LAN security standards and methodologies.
* Proven experience with LAN networking and other wireless solutions such as Cisco Meraki, HPE Aruba, Juniper Mist, and Fortinet.
* Experience with ServiceNow or other ticketing systems.
* Proficiency with MS Office Suite, especially Excel and Teams.
* Excellent written and verbal communication skills.
* Proven ability to work independently and thrive in a fast-paced, rapidly changing environment.
* Continuous learning and staying up to date with the latest trends, technologies, and industry developments in the LAN Engineering field. 
* Exceptional communication skills, both written and verbal.
* Must be a US Citizen or Permanent Status Green Card holder.
* Must be able to obtain Public Trust Clearance.
* Must have lived in the US for the past 5 years.
* Cannot have more than 6 months travel outside the United States within the last five years. Military Service excluded. (Exception does not include military family members.)
			

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