Network Engineer (LAN/Wi-Fi) - Hybrid

				Overview:

* Tier One Technologies is seeking a Network Engineer with LAN/Wi-Fi experience to support our US Government client. 
* This hybrid contract-to-hire position will be based in Eagan, MN.
* Schedule: Monday-Friday 8:00 AM to 6:00 PM with occasional on-call rotation and after-hours work.
* SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT.

Responsibilities:

* Configure and support wireless systems.
* Troubleshoot and resolve LAN and Wi-Fi connectivity issues, including, but not limited to, switches, routers, and cabling.
* Resolve Trouble tickets generated through ServiceNow
* Document troubleshooting steps and solutions for future reference.
* Assist Tier 1 support in diagnosing and resolving LAN-related problems.
* Provide Tier 2 support for LAN-related incidents and service requests escalated from Tier 1.
* Collaborate with Tier 3 LAN Engineers for complex issue resolution.
* Perform duties in support of the mission as directed by Management.

Qualifications:

* Bachelor's Degree and a minimum of 3 years of IT work experience; Additional experience may be substituted in lieu of degree.
* 3+ years of applicable network experience and support.
* Proficiency in LAN protocols and technologies (e.g., TCP/IP, VLANs, Spanning Tree Protocol).
* Strong troubleshooting and analytical skills - Layer 1 and 2.
* Understanding of LAN security standards and methodologies.
* Proven experience working with Cisco Meraki, HPE Aruba, Juniper Mist, and Fortinet.
* Prior experience with ServiceNow or other ticketing systems.
* Proficiency with MS Office Suite, especially Excel and Teams.
* Ability to work independently and thrive in a fast-paced, rapidly changing environment.
* Ability to manage multiple projects and meet deadlines and prioritize and manage your own workload.
* Cisco or other applicable Networking Certifications - preferred.
* Excellent communication skills, both written and verbal.
* Ability to obtain Public Trust Clearance.
* Must be a US Citizen or Permanent Status Green Card holder.
* Must have lived in the US for the past 5 years.
* Cannot have more than 6 months travel outside the United States within the last five years. Military Service excluded. (Exception does not include military family members.)
			

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