Network Administrator (MDA)
US-UT-Hill AFB
Trace Systems
Req #: 7019
Type: Regular Full-Time
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Overview: Job Title: Network Administrator (MDA) Job Location: Hill AFB, UT Responsibilities: Trace Systems is actively recruiting for an experienced and cleared Network Administrator to join our team on-site at Hill AFB, UT. This position supports the Missile Defense Agency (MDA) and Defense Information Systems Agency (DISA), providing 24/7/365 technical and operational support as part of a high-visibility, mission-critical Network Operations Center (NOC). Responsible for performing and training team members on the following duties: * Execute network operations, including monitoring, troubleshooting, and analysis of customer traffic across transport and IP infrastructures supporting MDA and DISA operations. * Perform real-time failovers and normalization of services and circuits during outages and maintenance windows to ensure service continuity. * Provide incident detection, correlation, escalation, and resolution support in accordance with Tier I and Tier II NOC responsibilities. * Maintain situational awareness and proactively communicate service interruptions and status updates to leadership, customers, and partner organizations. * Support change management and configuration tasks including software upgrades, patching, hardware replacement, and ASI implementation. * Use incident management and configuration management systems to document all incident lifecycle phases and maintain CMDB accuracy. * Provide mentorship and training to junior staff, contribute to documentation updates, and drive process improvements within the NOC. * Apply expert knowledge in one or more of the following technical areas: routers, switches, routing protocols, DWDM, video services, cryptographic devices, VPN, network taps, firewalls, IDS/IPS, Promina, MSPP, and Cisco/Juniper platforms. Qualifications: * Active, in-scope US Government issued Secret clearance with the ability to obtain a Top-Secret clearance. * Due to the nature of the work and US Government requirements, US Citizenship is required. * Must possess a DoD-8570 IAT Level II baseline certification (e.g., Security+ CE or equivalent) at the time of start. * Ability to work in a 24/7 operational environment, including rotating shifts. * Demonstrated experience in network monitoring, troubleshooting, and service restoration. * Experience in one or more of the following areas: alarm surveillance, fault management, LAN maintenance, or performance monitoring. * Proficiency in at least one of the following: routers, switches, routing protocols, Cisco, Juniper, MPLS. * General understanding of network and transport topologies, including IP and DWDM environments.
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