Overview:
NHMG Float Pool PSCs are responsible for timely and accurate recording of patient demographics, insurance information, patient charges, and collections in a variety of settings. Scheduling patient appointments in a timely and accurate manner. Cross-training required in multiple administrative support functions. These PSCs possess the skills, competency, and qualifications, as well as the requirement to work in all clinic locations within a market: Greater Charlotte (GCM), Greater Winston-Salem (GWSM), and Coastal without an altered/restricted schedule, and the ability to take a work assignment with short, or same-day notice. This group shall be known as the NHMG Regional Resource Team - PSC III.
Qualifications:
* Education: High School Diploma, Required.
* Experience: One year of clerical experience in medical office setting, preferred. Other related experience may be considered in lieu of medical office experience.
* Additional Skills Required: Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.
* Additional Skills/Requirements (preferred): Proficient in use of all computer software utilized in practice.
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