Mount Rushmore Fall Helping Hands Program 2025

US-SD-KEYSTONE

Xanterra Attract Portal

Req #: 36878
Type: Seasonal
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Xanterra Travel Collection

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				Overview:

We're excited to hire and welcome team members to our national park locations!  Xanterra Travel Collection(r) is a private company that provides concession services within national parks.  All services operated by Xanterra, including lodging, dining, retail, and tour operations, are currently open and continue to operate as planned for the 2025 summer season.  Any potential government layoffs within the National Park Service do not impact our positions or job offers.

Live. Work. Explore. as a part of our Retail team in Mount Rushmore National Memorial!

Located in the beautiful Black Hills region of South Dakota, Mount Rushmore National Memorial is open year-round and operates retail shops and a variety dining outlets serving convenient grab-and-go meals and coffee. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests.

Spend the fall working at Mt. Rushmore part time as part of our Helping Hands  to Live. Work. Explore.

Job Summary:
Assisting customers in parking, retail or food and beverage

The Details:
Position Type: Seasonal
Season Dates: August  - October 2025
Pay: $13.50-$14.20 Per Hour

Why Mount Rushmore National Memorial?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection(r), we are the primary authorized concessionaire in Mount Rushmore, and proud stewards of the park.

Life in Mount Rushmore:

* Employee housing (dormitory-style or RV site) and on-site employee meals (cafeteria-style)
* Free on-site laundry facility, employee shuttle service, Wi-Fi (limited bandwidth)
* A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
* Meet people of all ages from all over the country and world!

Benefits and Perks

* Exclusive retail and dining discounts in Rushmore and other Xanterra properties
* 15% Verizon service/products discount
* Black Hills VIP Training Pass Discounts for local attractions
* $350 Referral Bonus Program
* Explore the open grassland parks, flowing streams and lakes, jutting rock formations, unique caves, bold canyons, and gulches
* The adventure of a lifetime!

Responsibilities:

Food Outlet Attendant:

* Taking guest and/or employee orders and properly processes payment.
* Maintaining assigned cashier drawer and following all cash handling and payment procedures. 
* Provides guest and/or employees with order, including serving hot and cold beverages. 
* Ensure service areas are clean, sanitized and properly stocked.
* Ensure dining areas are clear of any dirty dishes, trash has been properly disposed, and surfaces have been sanitized.
* Cleans floors, to include sweeping, mopping and vacuuming.
* Replenishes supply of clean linens, silverware, glassware, and dishes in dining room. 
* Replenishes condiment bar with items such as ketchup, mustard, butter and jelly. 
* Removes and disposes of trash and recyclables.
* Follow Company and departmental environmental and safety practices, policies, and procedures.
* Other duties as assigned.

Parking Attendant:

* Act as a positive first contact with guests as they arrive.
* Provide clear direction and information to guests and vehicles on where to park. 
* Respond to guest questions and inquiries in a professional manner.
* Assist guests at Pay on Foot stations.
* Help in maintaining cleanliness and clear surfaces of parking facility area, including but not limited to booths, grounds, parking spaces, walkways. 
* Follow proper cash handling and payment procedures.
* Act as a crossing guard at the pedestrian walkway between the parking facility and the Memorial.
* Follow Company and departmental environmental and safety practices, policies, and procedures.
* Other duties as assigned.

Retail Associate:

* Greet guests within the retail store area, helping to ensure a positive guest experience.
* Assists in keeping merchandise stocked on the shelves, counters, and tables within the retail store.
* Assist guests with merchandise including, but not limited to answering questions, making suggestions based on guest's needs, emphasizes selling points of article such as quality and utility, and demonstrate use of merchandise. 
* Follow procedures to prepare guest sales in the register. 
* Maintain assigned cashier drawer and follow all cash handling and payment procedures.
* Assists in keeping merchandise stocked on the shelves, counters, and tables within the retail store.
* Examines defective article returned by customer to determine if refund or replacement should be made. 
* Follow Company and departmental environmental and safety practices, policies, and procedures.
* Other duties as assigned.

Qualifications:

Food Outlet Attendant:

* Previous food service experience is preferred.
* Previous cash handling experience is strongly preferred. 
* Ability to provide excellent guest service.
* Ability to work in a fast-paced environment where tasks and priorities can change quickly and with little notice.
* Willing to "pitch-in" and help the team with tasks.
* Must be a positive team player with flexible schedules who like to have fun and have the passion to work.

Parking Attendant:

* Previous hospitality experience is preferred.
* Ability to provide excellent guest service.
* Ability to work in a fast-paced environment where tasks and priorities can change quickly and with little notice.
* Willing to "pitch-in" and help the team with tasks.
* Must be a positive team player with flexible schedules who like to have fun and have the passion to work.
* Ability and willingness to work outside in various weather conditions and temperatures at elevations over 5,000 feet

Retail Associate:

* Previous retail experience is preferred.
* Previous cash handling experience is strongly preferred. 
* Ability to provide excellent guest service.
* Ability to work in a fast-paced environment where tasks and priorities can change quickly and with little notice.
* Willing to "pitch-in" and help the team with tasks.
* Must be a positive team player with flexible schedules who like to have fun and have the passion to work.

Physical Requirements:

* Constantly walking, standing and handling. 
* Frequently reaching outward, reaching above shoulder, lifting/carrying 10 pounds, and pushing/pulling 12 pounds.
* Occasionally reaching over shoulder, climbing, crawling, squatting/kneeling, bending, lifting/carrying 10-50 pounds, and pushing pulling 13-25 pounds. 

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
			
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