Mobile Mammography Coordinator

US-OR-Hillsboro

Tuality Healthcare

Req #: 10176
Type: Per Diem
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Tuality Healthcare

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				Overview:

OHSU Health Hillsboro Medical Center, formerly Tuality Healthcare has always been committed to our community. It's a part of how we care for each other, and part of what makes this place different. 

We had a humble start in 1918 when an enterprising woman named Minnie Jones Coy started a small six-bed hospital in her Hillsboro home. She brought together independent physicians under one roof to treat the sick and provide a safe place for mothers to give birth. A century after Minnie made her commitment to the people of Hillsboro, her vision continues as we provide world-class health care to patients.

 As part of our affiliation with OHSU Health, we've changed our name to Hillsboro Medical Center. This new moniker reflects our expanded services and clinic locations that provide patients living in Hillsboro and western Washington County greater access to primary and specialty care.

Responsibilities:

Pay range: $21.99/hr to $30.58/hr. 

The Mobile Mammography Coordinator is a unique role within the organization that schedules, coordinates and drives mobile to sites in addition to patient scheduling and registration. The coordinator welcomes patients into the mammography setting, providing direction and assistance. Initiates the administrative system which lays the groundwork for the patient's breast health care as well as the financial documentation during registration by interviewing patients and/or family members. 

KEY RESPONSIBILITIES 

Performed majority of the time -- please start with the responsibilities that are the most time consuming:

        Supports the practice by providing excellent customer service to patients and to community businesses and clinics, demonstrating professional communication on the phone, e-mail and in face-to-face customer contact, problem solving, and functioning as a team member to other staff. 

        Obtains signatures on legal consents and insurance forms, enters demographic and insurance information according to service provided, patient need, payer requirements and hospital policy. 

        Collects appropriate co-pays or deposits.

        Demonstrates confidentiality according to PHI regarding patient and co-worker information.

        Drives mobile unit to sites and sets-up structure for the day.

        Coordinates travel arrangements for staff and mobile.

        Trains and assists staff in mobile operations, including scheduling maintenance and documentation of maintenance or issues. 

        Participates in development and implementation of outreach and marketing strategies to physicians, payers, and community to create greater demand for services.

        Places reminder calls and emails to patients and assists in scheduling call backs.  

        Recognizes maintenance problems and issues and takes appropriate action.

Performed occasionally but critical to successful performance of the job:

        Answers and directs mobile media inquiries appropriately. 

        Fills in at Breast Health Services as needed. 

Decision making and budget responsibilities (e.g. impact limited to the employee, entire unit or organization-wide):

        Decisions can impact the department, and under direct guidance of the Diagnostic Imaging Manager. 

        Utilizes corporate credit card and receipts for Mobile Mammography.  

        No budget responsibilities.

Assigned direct reports (not limited to the ones listed). If not applicable, please enter N/A:

        N/A

Qualifications:

JOB SPECIFICATIONS

Education:

Required

        N/A

Preferred

        Associate degree or higher preferred. 

Experience:

Required

        Office administration experience 

Preferred 

        Breast Health Clinic or Mammography experience

        Prior medical office administration experience

Licenses, Certifications and/or Registrations:

Required

        Commercial Driver License (CDL) at time of hire or within 30 days of hire.

        Drives a Tuality owned vehicle as part of their job and is considered a Category A driver.  Must have a valid driver's license and be at least 21 years old with minimum of two years' experience in the type of vehicle being driven.  Must have a satisfactory driving record which is defined as no more than one accident and two moving violations or two accidents and one violation or no accidents and three violations on or off the job within the past 36 months, and no conviction for driving under the influence of intoxicants (DUII), license suspension, auto felony convictions or other serious violations within the past 36 months. This employee must complete a defensive driving course within the first 90 days of employment and annually thereafter. 

Preferred 

        Current BLS certification 

Job Related Skills, Abilities and Behaviors:

Required

        Demonstrated ability to take initiative, implement and follow through with attention to detail, with minimal supervision.

        Creative problem-solver, solution-oriented, able to stay flexible and professional under the pressure of multiple demands.

        Acts as a team member and supports the success of others.

        Proficient computer skills including word processing, database management, and spreadsheet development.  

        Familiar with email and electronic calendaring systems

        Ability to work in a public location under pressure and with many interruptions.

        Excellent organizational skills and ability to effectively manage multiple complex tasks and set priorities

Preferred

        Bilingual skills a plus.

Other:

Required

Preferred 

#Tier2
			
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