Overview:
GDC IT Solutions is currently seeking a Microsoft Cloud Engineer. This is a hybrid opportunity open to PA residents, with 1 day required onsite per week in Harrisburg, PA.
Responsibilities:
* Design the overall architecture of Microsoft 365 solutions, including tenant configuration and migration of services (email, calendar, collaboration).
* Administer and support core M365 applications such as Exchange Online, Teams, OneDrive, SharePoint, and Entra ID.
* Deploy and configure security policies using Microsoft 365 Security Center, Entra ID conditional access, and Microsoft Defender solutions.
* Create and manage complex custom PowerShell scripts for automation and administration tasks.
* Maintain and troubleshoot moderate to complex M365-related issues, ensuring system stability and adherence to security best practices (e.g., STIGs).
* Manage user, mailbox, and system configurations to ensure optimal M365 operations.
* Assist in managing systems for building, deploying, and updating desktop OS and software, including hybrid and modern endpoint management platforms like Intune and MECM.
* Guide end-user image configuration and assist in endpoint policy design for Windows, Mac, and iOS devices.
* Maintain detailed documentation (architecture diagrams, SOPs, configurations, roadmaps, and project schedules).
* Stay current with evolving Microsoft technologies (Active Directory, Azure, SCCM, etc.).
* Communicate outages and root cause resolutions to stakeholders and senior management.
* Participate in Business Continuity and Disaster Recovery planning and testing.
* Comply with enterprise-level security, privacy policies, and departmental procedures.
* Provide backup support for IT systems outside of primary responsibilities.
Qualifications:
* Bachelor's degree in Computer Science or a related field and 5-10 years of relevant IT experience, or equivalent training and experience.
* Demonstrated experience with Microsoft 365 migrations and tenant configuration.
* Proficient in PowerShell scripting for advanced administration and automation.
* Strong experience with ADFS, Entra ID, and M365 authentication methods.
* Advanced knowledge of SQL databases.
* Proven hands-on administration experience with M365 services (Exchange Online, Teams, SharePoint, OneDrive).
* Familiarity with NIST standards and enterprise security best practices.
* Effective communicator with the ability to explain technical topics to non-technical audiences.
* Demonstrated multitasking and prioritization in dynamic, multi-platform environments.
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