Memory Care Leader (CNA)
US-OH-Lancaster
Trilogy Health Services
Req #: 170732
Type: Full-Time
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Overview: Careers close to home and your heart Since our founding in 1997, we've been making long-term care better for our residents and more rewarding for our team members. We're a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. If you're looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy. Responsibilities: The Memory Care Leader supports the day-to-day functions of the Legacy Lane with passion for providing care and education of dementia while adhering to current federal, state and local standards, guidelines and regulations that govern long-term care facilities. Duties and Responsibilities * Coordinates, with the direction of the Executive Director, the leadership team, responsibility and accountability of general daily operations of the Legacy Lane programs of the health campus * Manages all aspects, including monthly team education, of the Best Friends Forever (BFF) Program * Ensures Daily Rhythms activity programming is occurring per company standards * Maintains Department Leader Rounding binder and partners with Executive Director to ensure follow-up * Assists with maintaining appropriate resident population as outlined in the company's memory care move in/move out criteria * When possible, participates in all memory care Resident First Meetings/Service Plans and assists to guide resident family members through the campus' care continuum * Develops and maintains relationships with resident family members to ensure excellent customer service * Provides and reviews Family Orientation Guide with new family members * Maintains open communication with campus staffing coordinator to ensure consistent dementia staffing and support on the Legacy * Interviews potential Legacy team members to ensure candidates possess basic skills needed to work with residents with dementia * Maintains a dementia-safe environment through daily resident room and Lane rounds, management of noise and other environmental stimuli throughout the Lane * Oversees and regularly assists with meal service adhering to the company's Family Style Dining Standards * Leads efforts to educate campus staff and the community in dementia-related topics and acts as a campus "Dementia Champion" * Partners with marketing to ensure First Impression Standards are in place and ensures tour readiness on the Lane. * Follows all safety regulations, programs, policies and procedures * Minimal travel including overnight stays as necessary Qualifications: Qualifications: * High school diploma or equivalent. Preferred Licenses/Certifications: * Certified Nursing Assistant in accordance with the laws of the state of practice preferred Experience: * At least one year's dementia care experience in a healthcare, senior living industry, or long-term care environment preferred * Preferred background and experience in a social or recreational program within the last year * Exemplary computer skills that include knowledge of the Microsoft Office Suite of products
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