Overview:
The Membership Attendant will be responsible for ensuring that each experience is positive and complete from the beginning of the member interaction until the end.
Join our team and earn a free ski pass at Bretton Woods!!
*Now hiring for November 2025!*
Associate Benefits:
* Free ski pass at Bretton Woods for new Associates and eligible household members.
* Discounted lift tickets for friends and family
* 25% off resort amenities including retail, food, spa, etc.
* Travel discounts to other Omni locations, theme parks, preferred access tickets, national retailer discounts
* 401(k) Retirement Plan matching, pre-tax health savings, flexible spending accounts, tuition reimbursements, pet insurance, preferred access tickets, etc
* Excellent training and professional development
* Leadership development programs, diversity and inclusion programs, work life balance
Responsibilities:
* Assist Member's and their guests with the unloading of all equipment from their vehicle
* Interact with staff, members, vendors and visitors in a positive and professional manner.
* Maintain confidentiality in all aspects of staff and members.
* Retrieve all ski/riding equipment from the ski valet - carry their skis/boards out onto the snow
* Clean off and store equipment at the end of their day
* Keep the Club in immaculate order; keep all spaces clean and organized
* Trash Removal as needed
* Snow Removal around club building to keep surfaces safe to walk on
* Work with the Club Manager to create seamless experiences for our members and their guests by exceeding their expectations
* Perform general preparation work such as shoveling stairs and walkways, sanding and salting, opening of ski valet, and assisting other departments as necessary.
* Ensure guest satisfaction for the customer by possessing a general knowledge of the ski area, and by acting as a guest services representative.
Qualifications:
* High School Diploma or GED, plus one-year relevant experience or an equivalent combination of training, experience, and/or education.
* Must have excellent interpersonal skills.
* Must provide excellent service to internal and external customers.
* Must have excellent oral and written communication skills.
* Must be attentive to detail.
* Must be pleasant and friendly.
* Must be available to work flexible hours to include nights, weekends, and holidays.
Tools and Equipment:
* Computer and printer, telephone, photo-copying machine, file folders, filing cabinet, facsimile machine, and office supplies as needed
* Snow Removal Equipment, 2-Way Radios, Snow Blower
Working Environment:
* Membership building, in normal office conditions.
* Exterior of membership building with exposure to weather conditions.
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