Medical Staff Credential Coordinator
US-NM-Albuquerque
Careers (External)
Req #: 47653
Type: Full Time
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Overview: Presbyterian is seeking a Medical Staff Credential Coordinator to support the Medical and Allied Health Staff credentialing/primary sourcing verification program by coordinating and developing internal processes in order to meet requirements of federal and state regulatory and national accreditation agencies. Monitors timeliness of processes and provides feedback and/or reports to the appropriate manager. Audits accuracy of data entry in the credentialing database and provides feedback to appropriate internal and external customers. This position requires in-depth knowledge of medical and allied health staff credentialing processes and requirements. Investigates issues of concern and conducts follow-up as needed, generates reports and presents findings to the Manager of Medical Staff Affairs (MSA) or Manager of Credentials Verification Organization (CVO). Serves as a subject matter expert to other PHS departments and facilities as it relates to the processing of initial and/or reappointment applications and/or privileging. Responsible for assigned duties and responsibilities to ensure compliance with the Medical Staff Bylaws, Rules/Regulations and/ or the daily work flow of the CVO. Works with the appropriate manager in the development of policies and procedures to meet regulatory and accreditation requirements. Manages special projects as assigned How you belong matters here. We value our employees' differences and find strength in the diversity of our team and community. At Presbyterian, it's not just what we do that matters. It's how we do it - and it starts with our incredible team. From Information Technology to Food Services and beyond, our non-clinical employees make a meaningful impact on the healthcare provided to our patients and members. Why Join Us * Full Time - Exempt: Yes * Job is based at Presbyterian Hospital * Work hours: Weekday Schedule Monday-Friday * Benefits: We offer a wide range of benefits including medical, wellness program, vision, dental, paid time off, retirement and more for FT employees. Responsibilities: * Assists the Medical Director Department leadership in managing activities to ensure a coordinated effort to fulfill departmental responsibilities within its long-range plans and goals * Exercises discretion and independent judgment involving the comparison and the evaluation of possible courses of action related to meeting primary source verification and credentialing requirements. * Acts or reaches decisions independently after the various possibilities have been considered. * Investigates discrepancies in data submittal related to applications and privileging and formulates appropriate course of action. * Provides excellent customer service by responding to provider, client, and customer inquiries within specified timeframes, as required by the department * Maintains statistical information relative to the department s quality indicators * Responsible for orientation/training of new and current employees as it relates to departmental procedures, credentialing database, and daily work * Serves as a subject matter expert on appropriate national accreditation agencies and federal/state regulations pertaining to required credentialing processes * Maintains knowledge base of appropriate national accrediting agencies Qualifications: * Associates Degree/Diploma in medical staff services studies, or a related field preferred. * Three to five years experience in medical staff affairs/credentialing, credentials verification organization, or related field preferred. * Public relation skills required in order to be effective and behave in a professional manner when dealing with practitioners and customers. * Requires excellent time management and organizational skills in order to handle multiple projects simultaneously. * Certification or eligibility for certification as a Certified Professional Medical Services Management (CPMSM) or Certified Provider Credentialing Specialist (CPCS) preferred. Education Essential: High School Diploma or GED
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