Medical Records Specialist
US-IA-Sioux City
careers
Req #: 176689
Type: Full Time Benefits
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Overview: We are seeking a dedicated and detail-oriented Medical Records Specialist to join our team! In this role, you will be responsible for receiving, validating, documenting, and responding to requests for information contained in legal medical records. You will handle inquiries from healthcare organizations, attorneys, insurance companies, patients, and other interested third parties in a timely and efficient manner. Location: Onsite - Sioux City, IA Hours: Monday-Friday, 8am-4:30pm Responsibilities: Release of Information: * Prepare medical information in accordance with facility policy and procedures in addition to state and federal laws. These requests are from or for patients, family members, insurance companies, attorneys, court orders/subpoenas, physicians and/or their office staff, other health care facilities and other third parties. * Responsible for notifying appropriate UnityPoint Health areas of any court order/subpoena related to the organization or its employees. * Log and fulfill requests or submits request to approved release of information vendor for fulfillment. * Completes invoice for appropriate requestors and follows up on requests for payment when fulfilled by the facility staff. * Responsible for receipt and validation of a properly executed HIPAA compliant authorization and/or request. * Collaborate with appropriate functional departments and staff to investigate and resolve issues related to documents, MPI, and other HIPAA requests such as accounting for disclosures. * Prioritize and respond to release of information requests within required timeframes. * Perform self-quality checks to assure record completeness, accuracy of the release, confidentiality and proper invoicing. * Meets measures as determined and required for job productivity, quality and performance improvement. * Maintains confidentiality of all patient and facility information processed. Customer Service: * Promptly and courteously answers phone calls or assists with phone coverage for release requests and questions. * Respond to and fulfill patient walk-in record requests. * Access and retrieve and/or coordinate retrieval of patient information from various computer systems and media. Qualifications: * Must have Release of Inforamtion experience * High school diploma requried, Associates degree in HEalth Science preferred * Previous experience in a hospital/clinic setting or experience with electronic health records or other related office experience or customer service experience. * RHIT, RHIA, or CRIS cerficiation preferred
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