Overview:
SSM Health Physical Therapy - Outpatient Division
Patient Service Specialist (PSS) - Float Split
This is an entry level position - starting pay is $18.50 per hour and goes up based on education and experience.
Full Time - 40 hours - Mileage reimbursement!
***Coverage Locations Include: St Louis city and county, Jefferson county, St. Charles county and IL (Madison/St. Clarie/Monroe counties.)***
Monday/Wednesday/Friday - 7am-6pm or 7:30am-6:30pm or 8am-7pm (Just depends on what clinic you are at)
Tuesday/Thursday - Tower Grove 1:30pm-6:30pm
Responsibilities:
Our float positions travel to different clinics Three days a week to cover call-ins, medical leaves, FMLA, vacation time, etc. in the St. Louis Metro area. Some days you will be required to go to two clinics in one day. This position requires that you be flexible in scheduling, as your schedule may be changed day of.
Our clinics are open anywhere from 7/7:30am-6:30/7pm. We reimburse mileage anything after 40 miles for the day, as the average commute is 20 miles to work and 20 miles home - we cover anything after that! Must be willing to float/travel into St. Louis County and surrounding counties, including Jefferson county, St. Charles county and Warren county.
Responsibilities
* Greets patients
* Answers phones
* Patient intake and data entry
* Insurance verification and pre-authorization
* Schedules patient appointments
* Operates front office of outpatient centers
* Supports therapists and therapy assistants
* Daily cash balancing and weekly banking deposits
Qualifications:
Minimum Qualifications
* High School degree or diploma required
* Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required
* Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required
Preferred Experience
* One year in medical office setting that required multi tasking preferred
* knowledge of health insurance preferred
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