Medical Office Representative
US-KY-MT STERLING
commonspirit_careers
Req #: 383620
Type: Day
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Overview: Welcome to Saint Joseph Hospital, a 433-bed hospital founded in 1877 by the Sisters of Charity of Nazareth as the first Hospital in Lexington, Kentucky. Led by Sister Euphrasia Stafford, the mission to provide compassionate care to the poor and underserved is still carried out today. Saint Joseph Hospital holds over two dozen national ranks and recognitions and is recognized as a 2024 Best Place to Work in Kentucky. Whether you are an experienced healthcare professional or working toward that, we invite you to experience Hello Humankindness with us! CHI Saint Joseph Health provides you with the same level of care you provide for others. We care about our team members well-being and offer benefits that complement work/life balance such as: * Paid Time Off (PTO) * 401(k) and 457(b) Retirement Programs with matching * Medical/Dental/Vision Insurance * Mental Health resources for you and your family * Wellness Program with rewards up to $450 * Tuition Reimbursement for future career growth and development * Adoption Assistance * Voluntary Protection: Accident, Critical Illness, Identify Theft and Pet Insurance * Short and Long Term Disability * Free Premium Membership to Care.com with preloaded credits to support adult and child care needs * Employer Discounts Learn more about Saint Joseph Hospital and it's awards and recognitions here: Saint Joseph Hospital Responsibilities: Our Medical Office Rep are part of our healthcare team who schedules appointments for patients, medical procedures, tests and studies ordered by the physician. We want you to be confident in your choice to join our CHI Saint Joseph Health Team as an Appointment Scheduler. It's important that you enjoy working with all patient populations and understanding your role's administrative accountabilities. Expectations: * Responsible for answering phone calls and scheduling patient appointments. * Conduct patient pre-certification to ensure coverage for appointments and medical care. * Schedule tests, procedures, and referral appointments. * Communicate with patients regarding appointments and instructions for procedures and tests * Collect insurance information and patient personal data. * May collect fees such as co-pays / co-insurance. * Perform other duties as assigned. Qualifications: Education / Accreditation / Licensure (required & preferred): * High school diploma or equivalent required. Experience (required and preferred): * 2 years related experience in a healthcare environment required.
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