Medical Front Office - Patient Service Specialist - KORT
US-IN-New Albany
CCC
Req #: 303741
Type: Full Time
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Overview: Position: Patient Service Specialist Location: New Albany, IN Type of Employment: Fulltime Schedule: Weekdays (2 evenings until 6 or 7pm) Compensation: $15.00-$16.00/hour When patients enter our outpatient physical therapy center in New Albany, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room. Responsibilities: * Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out * Schedule patient appointments in person and via phone * Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team * Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications Qualifications: Minimum Qualifications: * High School Diploma/GED required * Health care experience Preferred Qualifications: * 3 Years in Customer Service Experience
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