Medical Front Office - Office Assistant - Float
US-PA-Conshohocken
CCC
Req #: 328841
Type: Per Diem
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Overview: Position: Medical Front Office - Office Assistant - Float Location: Primary Clinic (1628 Butler Pike Conshohocken, PA), Other sites (1000 S Easton Road suite 207 Wyncote, PA and 19 West Highland Ave Chestnut Hill Philadelphia, PA) Type of Employment: Per Diem/PRN **Hours are not guaranteed** Schedule: Weekdays (Hours Vary), 2-3 evenings per week Compensation: Starting at $16/hr pending experience At NovaCare Rehabilitation, we believe in delivering an excellent patient experience - starting at the front desk. We are seeking an office assistant to maintain the overall appearance of our center and assist front desk staff with administrative tasks. Responsibilities: * Answer and direct telephone calls and schedule and coordinate patient appointments * Obtain and verify patient information in order to maintain accurate patient files, electronic medical records (EMR) and billing system information. * Prepare patient intake forms prior to appointments to ensure timely service. * Provide excellent customer service meeting and greeting patients, family members, and visitors and answer any questions or offer assistance as needed * Help to maintain a positive patient experience and safe treatment environment by assisting the clinic staff in maintaining the general cleanliness of the center and ensuring patient care materials are readily available and kept orderly. * Ensuring compliance with healthcare regulations and company policies * Assist Patient Service Specialist with faxing and filing as needed * Maintain inventory and stock new inventory * Keep all linens and restroom products fully stocked * Maintain disinfectant spray bottles for gym for patients and members Qualifications: Minimum: * High School Diploma or GED Preferred: * 1 Year of Front Desk Experience * 1 Year of Medical Office Experience * Strong customer service skills/proficient with computer work and data entry: excel/word/outlook
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