Medical Billing & Collections Team Leader
US-PA-MIFFLINBURG
careers
Req #: 24850
Type: Perm Full-Time (AF)
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Overview: Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage Rotech.com Responsibilities: Summary We are seeking a dedicated Medical Billing & Collections Team Leader for our Billing Center. In this role you will support a team of billing center employees in reaching their goals. Essential Duties and Responsibilities * Collections and Reconciliation of unpaid AR * Distributing A/R aging assignments and follow-up * Ensuring communication with payer * Reconciling batches * Reviewing and approving adjustment requests * Reviewing keying audits, daily collections activity sheets, and ensuring all adjustments are approved * Reviewing monthly collection activity and performance; setting goals * Running reports * Training staff on proper claim submission, collection, appeal, and reconciliation processes * Performs other duties as assigned Supervisory Responsibilities * None Qualifications: Employment is contingent on * Background investigation (company-wide) * Drug screen (when applicable for the position) * Valid driver's license in state of residence with a clean driving record (when applicable for the position) Education and/or Experience * High school diploma or GED equivalent * Experience in medical field and administrative record management * Experience working in healthcare, home health, or medical field * Minimum of one year experience in medical authorizations preferred * One to three years of related prior work experience in a team-oriented environment * Strong customer service background * Supervisory experience Skills, Knowledge and Abilities * Effectively communicate in English; both oral and written, with physicians, location employees and patients to ensure questions and concerns are processed in a timely manner * Helpful, knowledgeable and polite while maintaining a positive attitude * Interpret a variety of instructions in a variety of communication mediums * Knowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME) * Knowledge of federal payer program regulations and guidelines * Knowledge of insurance policies and requirements * Knowledge of medical billing practices and of billing reimbursement * Maintain confidentiality and practice discretion and caution when handling sensitive information * Multi-task along with attention to detail * Must be able to accurately perform simple mathematical calculations using addition, subtraction, multiplication and division * Self-motivation, organized, time-management and deductive problem solving skills * Work independently and as part of a team Physical Demands * Capable of lifting minimum of 10lbs * Requires sitting, walking, standing, talking or listening * Requires close vision to small print on computer and or paperwork Machines, Equipment and Technical Abilities * Email transmission and communication * High data entry speed on a 10-key computer and calculator * Internet navigation and research * IMBS Bank Management system * Microsoft applications including but not limited to Word, Excel, etc. * Office equipment; fax machine, copier, printer, phone and computer Work Environment * Office environment
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