Meat Service Counter Manager
US-WI-Hales Corners
Careers
Req #: 50226
Type: Full-Time
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Overview: Job Title: Meat Service Counter ManagerReports To: Meat Department Manager As the Meat Service Counter Manager, you'll be the go-to expert for fresh meat and seafood-blending hands-on food service with associate development. You'll coach a team of sales associates to serve up specialty cuts and meal solutions with speed, safety, and a smile. From maintaining a clean, well-stocked counter to leading by example in customer service and team development, you'll ensure a smooth, standout experience for every guest. If you've worked in fast food, grocery, or any kind of food service role-and you're ready to grow your career in retail leadership-this could be your perfect next step. Responsibilities: What You'll Do: As a Meat Service Counter Manager, you will: * Coach, train, and support the Meat Service Counter team-setting clear expectations, coaching daily performance, and creating a culture of excellent guest service and accountability. * Create and manage weekly schedules to ensure appropriate coverage across all shifts while balancing labor goals and individual availability. * Work side-by-side with the team to package, label, and merchandise products in the service case-maintaining consistent quality, freshness, and visual appeal. * Maintain clean, organized, and food-safe workspaces by following daily standards for sanitation, restocking supplies, and ensuring all team members follow proper cleaning procedures. * Monitor product rotation, case presentation, and temperature logs to ensure food safety and compliance with all company policies. * Communicate with the Meat Department Manager regarding associate performance feedback, and overall department execution. * Ensure proper inventory of packaging materials and counter supplies-replenishing as needed to keep operations running smoothly. * Lead by example behind the counter and on the sales floor, modeling safe equipment use, high service standards, and teamwork during busy shifts. * Teamwork: Perform other duties as needed to support the team. * Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences. What We're Looking For: To excel in the Meat Service Counter Manager role, you should have: * Ability to deal tactfully and effectively with customers and all personnel * Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment * Complete understanding of all safety requirements and company safety policies * Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: slicers, proper lifting techniques, trash compactor, baler * Knowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisions * Must have WI Certified Food Manager License (Festival to reimbursement) Physical Demands and Work Environment: The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. * Standing for extended periods of time * Lifting up to 80 pounds on an occasional basis * Frequently near moving machinery * Occasional exposure to extreme temperatures WORK SCHEDULE The Meat Service Counter Manager is a full-time position. The work schedule may include mornings, afternoons, weekends, and holidays, with the flexibility to work evenings or overnight as needed Qualifications: ESSENTIAL DUTIES AND RESPONSIBILITIES * Leads, coaches, and reinforces Festival culture, guest service, and performance expectations to all Meat Service Counter Clerks * Provides consistent, thorough, and continuous training for new and current service counter associates * Creates weekly work schedule for service counter team * Supports teammates and positively contributes to the culture of the Meat Department * Provides Meat Department Manager input on counter associates for performance reviews of Meat Service Counter Clerks * Documents violations of company policies/procedures by Meat Service Counter Clerks and advises department manager of incident * Ensures all department standards are being met on the meat department sales floor * Observes service case conditions and takes action to correct areas of opportunity * Communicates and works collaboratively with department manager and other meat associates * Leads and works alongside Meat Service Counter Clerks packaging, labeling, filling, rotating and removing of product within service case * Maintains an adequate level of supplies by replenishing packaging and other items department items as needed * Contributes to the overall cleanliness of the department by organizing and sanitizing work areas, shelving, and sales floor as needed * Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm * Other duties as assigned * Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Ability to deal tactfully and effectively with customers and all personnel * Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment * Complete understanding of all safety requirements and company safety policies * Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: slicers, proper lifting techniques, trash compactor, baler * Knowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisions * Must have WI Certified Food Manager License (Festival to reimbursement) PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. * Standing for extended periods of time * Lifting up to 80 pounds on an occasional basis * Frequently near moving machinery * Occasional exposure to extreme temperatures WORK SCHEDULE The Meat Service Counter Manager is a full-time position. The work schedule may include mornings, afternoons, weekends, and holidays, with the flexibility to work evenings or overnight as needed
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