Manufacturing General Manager
US-TX-El Paso
Attract-careers1
Req #: 98707
Type: Fulltime-Regular
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Overview: Our Manufacturing teams are the gatekeepers who ensure our groundbreaking products meet the standards of innovation and performance we pride ourselves on. From the engineers who design large-scale production systems and cutting-edge quality assurance tools to the hands-on associates who manage our massive inventory flow, they make up a diverse group of behind-the-scenes team members dedicated to the success of our organization. Responsibilities: The General Manager has overall responsibility for the direction, coordination, and evaluation of the entire site. This includes directly supervising a leadership team of Managers, Supervisors and Analysts. Responsibilities include interviewing, hiring, and training; planning and directing work; appraising performance; and managing disciplinary actions. Key Responsibilities: * Directs all activities related to receiving, technical screening, repair, remanufacturing, and distribution of set-top boxes * P&L responsibility for the site; develops and manages annual budgets, implements cost-control measures, and drives shift efficiencies to meet financial targets * Conceptualizes and standardizes work procedures; implements Lean Manufacturing principles to optimize workflow and asset utilization * Manages multiple managers and supervisors, providing direction in support of departmental objectives and organizational change leadership * Ensures 100% compliance with safety, environmental, and quality standards; assigns projects dedicated to auditing processes to ensure remanufactured goods meet "like-new" specifications * Manages cross-functional relationships with Supply Chain, Engineering, and External Suppliers to resolve escalated process issues and return authorization trends * Oversees hiring, training, and leadership development; coaches subordinates to create career pathways and ensures a highly engaged, dignified culture for all employees * Utilizes performance measurement systems (KPIs) to track production efficiency, inventory accuracy, and labor productivity, reporting directly to executive leadership Qualifications: Education and Experience: * Bachelor's degree in Engineering, Business, or Supply Chain Management (Master's/MBA preferred) * Minimum of 7-10 years of leadership experience in a high-volume manufacturing or electronics repair environment, with at least 5 years in a senior management role Skills and Qualifications: * Deep understanding of Reverse Logistics, manufacturing processes, and Lean Manufacturing/Six Sigma principles * Advanced knowledge of Microsoft Office/Google Workspace. Experience with Warehouse Management Systems (e.g., Manhattan Scale) and ERP systems (e.g., Oracle) is highly preferred * Proven ability to interact with and influence all levels of the organization, from front-line technicians to corporate executives * Ability to work with complex mathematical concepts such as probability, statistical inference, and financial ratios * Proven ability to define problems, collect data, establish facts, and draw valid conclusions regarding technical failures or operational bottlenecks * Ability to interpret an extensive variety of technical and non-technical instructions Visa sponsorship not available for this role
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