Manager of Faculty Affairs

				Overview:

The Manager of Faculty Affairs at Dana-Farber Cancer Institute (DFCI) plays a pivotal role in the administration of faculty affairs within the joint clinical program of Dana-Farber/Boston Children's Cancer and Blood Disorders Center. This position is responsible for overseeing all aspects of the faculty affairs process, from managing faculty position creation, searches, on- and off-boarding, credentialing, to overseeing clinical and academic appointments and promotion processes. 

Reporting to the Department Chair and the Senior Director of Administration & Operations in the Department of Pediatric Oncology, the Manager collaborates with Dana-Farber Disease Center leadership and clinical operations teams to ensure seamless faculty affairs operations. The Manager serves as a liaison for Institute and Department-wide issues, collaborating and communicating with internal and external stakeholders on day-to-day matters and strategic initiatives. The Manager also ensures compliance with institutional policies and regulatory requirements while fostering a collaborative and efficient work environment.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

Responsibilities:

Faculty Affairs, Appointments, and Promotions:

* Oversee faculty searches, position creation, and the onboarding and transitions of faculty members.
* Develop and maintain comprehensive faculty rosters and databases for the department and joint institutions.
* Provide oversight of clinical appointments and privileges with Medical Staff Offices at DFCI, Boston Children's Hospital (BCH), and Brigham and Women's Hospital (BWH).
* Ensure providers are properly credentialed, trained, and enrolled with health plans in collaboration with Medical Staff and Provider Enrollment Offices. Manage DFCI Pediatric Hematology/Oncology clinical and academic faculty appointments and promotions, including participation in faculty renewal and promotion meetings.
* Serve as primary liaison for: academic promotions, appointments, and renewals between Dana-Farber/Boston Children's Cancer and Blood Disorders Center and Boston Children's Hospital Department of Medicine and Harvard Medical School (HMS) Department of Pediatrics; and for visiting appointments and teaching associates between DFCI and HMS.
* Act as subject matter expert on Harvard Medical School CV guidelines and promotion requirements.

Graduate Medical Education (GME):

* Support GME leadership by coordinating inpatient and outpatient clinical learning experiences in Pediatric Hematology/Oncology.
* Develop and maintain Pediatric Oncology Shadowing policies and procedures.
* Manage clinical rotation schedules, curriculum, and approval process for clinical observers, shadowers, clinical electives, and external learners.
* Develop and maintain a student learner calendar for approximately 100 learners annually, including medical students, residents, fellows, shadowers, and observers.
* Oversee HR and systems onboarding of student learners and ensure compliance with student eligibility requirements.
* Update and maintain institutional Program Agreements between DFCI, BCH, and external institutions.

Boston Children's Hospital (BCH) Associated Personnel Management:

* Facilitate systems and badge access for Dana-Farber staff at BCH, managing onboarding, clearance processes, and respective systems privileges (access, extensions, and terminations).
* Oversee curriculum compliance through proficient administration of BCH learning management systems and ensure data synchronization between institutions.
* Train other DFCI administrators in BCH systems access processes.
* Conduct regular BCH roster and data cleanup and ensure coordination with DFCI systems data.

Strategic Planning and Process Implementation:

* Collaborate with Disease Center leadership to develop strategic plans and communicate goals and initiatives.
* Oversee the development and execution of new policies, processes and programs
* Act as a liaison to BCH, fostering collaboration and integration of services, processes, and policy implementation

Troubleshooting/Process Improvement

* Serve as primary contact for faculty credentialing, systems, or administrative questions or issues, and promptly address and resolve issues, escalating as appropriate and developing long-term proactive solutions as applicable.
* Adapt processes and policies to the changing healthcare environment.
* Participate in quality and process improvement project teams.
* Provide general administrative and operational management support, as needed

Team Leadership and Development

* Supervise and develop team members to achieve individual, team, departmental, and organizational goals by setting clear expectations and providing regular feedback.
* Ensure compliance with policies, monitor work quality, and support career growth through mentoring and training.
* Collaborate with senior management and HR to address performance issues and foster an inclusive and productive work environment.

Supervisory Responsibilities

* Directly supervises at least two staff. Hires, develops, and manages staff to achieve organizational goals.
* Sets clear expectations, delivers feedback, and monitors performance for quality, efficiency, and compliance with policies and procedures.
* Mentors staff, fosters career growth, and cultivates a positive and productive work environment.

Qualifications:

* Bachelor's degree required; Master's preferred
* 5 years of experience in hospital administration or academia required; demonstrated supervisory experience required. 
* Business/financial management experience preferred.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 

* Demonstrated ability to manage and develop staff.
* Excellent written and verbal communication skills, with the ability to accurately and concisely convey information to diverse audiences.
* Strong program and project management skills.
* Detail oriented with strong organizational skills and the ability to work independently.
* High degree of flexibility and adaptability in order to manage change.
* Strong problem-solving and decision-making skills.
* Excellent interpersonal, customer service, and negotiation skills
* Knowledge of clinical operations and faculty credentialing processes.
* Ability to prioritize and manage multiple competing priorities in a fast-paced environment.
* Ability to foster collaboration and work effectively within a team setting.
* Proficiency in a wide range of systems and software, including Epic, Cerner Power Chart, HealthStream, ServiceNow, and Office 365

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong.  As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff.  Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, 
			

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Dana-Farber Cancer Institute