Manager-Telecommunications
US-NM-Albuquerque
Careers (External)
Req #: 47815
Type: Full Time
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Overview: Now hiring a Manager-Telecommunications! Presbyterian Healthcare is hiring a Manager-Telecommunications. The IT Manager for Telecommunications is responsible for overall performance of Presbyterian Health Services Enterprise telecommunications systems and their peripheral applications. Responsible for development and management of the department budget. Acts as coach and mentor to direct reports and performs performance reviews. Why Join Us * Full Time - Exempt: Yes * Job is based at Rev Hugh Cooper Admin Center * Work hours: Days * Benefits: We offer a wide range of benefits including medical, wellness program, vision, dental, paid time off, retirement and more for FT employees. Prefer Qualifications Experience with Genesys Responsibilities: * Responsibilities: Strategy and Governance Excellence Responsible for developing and presenting operational, financial and IT solutions to departmental leaders. Accountable for internal and external communications (within IT, external to IT, and external to PHS). Collaborates with IT, operational and clinical leaders supporting departmental plans, identifying IT solutions and delivering business value. * Industry Excellence Responsible for implementing and executing compliance with all regulatory and security requirements associated with system design, implementation, and ongoing support. Responsible for supporting well accepted framework-based best-practices * Workforce Engagement Responsible for assessing and implementing technical and operational team staffing and skills requirements, coaching and mentoring team members, establishing professional development & training plans, and setting goals and expectations with appropriate monitoring of progress over time. * Service Excellence Responsible for establishing department level metrics/goals and objectives, as well as reporting department accomplishments and plans on a regular basis Approving, managing, and monitoring project portfolio status and costs as it pertains to the Manager�s area of responsibility. Works with IT leadership team in translating strategy into accomplishable IT operating plans. * Operational Excellence Manages the portfolio, monitors and mitigates risk of portfolios and projects via service mgt processes (ITIL) Manage and monitors the application and technology operating and capital budgets along with managing and monitoring all vendor and contract performance terms Qualifications: * Bachelors degree in IT or related field or 6 years of relevant experience in lieu of degree * Without a degree, candidate/existing employee would need to have 11 years of experience; 3 years of the 11 years should reflect leadership experience)
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