Manager, Surgery - Faculty Practices
US-NJ-Hackensack
Hackensack Meridian Health
Req #: 166769
Type: Full Time with Benefits
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Overview: Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Manager, Surgery manages the daily operations of the Department of Surgery Faculty Practices (Breast, Thoracic, Surgical Oncology, etc.) works in collaboration with the Business Manager of the FP, the Director of the Department of Surgery, the Chairman of the Department Surgery and the physicians to organize and direct all clinical components of the Faculty Practices at Hackensack University Medical Center (HUMC). Responsibilities: A day in the life of a Manager, Surgery at Hackensack Meridian Health includes: * Manages daily operations of the clinics of the surgical practices. * Responsible for the supervision and development of all clinical staff, including time and attendance, monitoring mandatory education, coaching, evaluation, and, when necessary, discipline. * Assists in the development of budgets, monitors monthly responsibility summaries and corrects and monitors status with the director. * Monitors patient satisfaction, patient feedback, and works with staff and physicians to identify and resolve potential problems and continually improve patient process. * Monitors NRC scores monthly and works with multidisciplinary team to ensure goals are met and exceeded. * Works with outside departments and agencies to develop educational programs through corporate events, fund raising events, etc. * Formulates, reviews, and revises departmental policies and procedures which safeguard patient care and promote efficient and creative practice. * Acts as the department's Epic electronic medical records system super-user and liaises with Information Technology when necessary. * Plans and ensures appropriate staffing for each department. * Manages the resolution of operational issues in the clinical area. * Assists in the marketing direct marketing of the practices through interactions and relationship building with referring physicians' offices and staff. * Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.). * Responsible for the development of PI within each practice and attends Department Quality Improvement meetings. * Attends all department meetings. * Communicates with medical leadership on a regular basis to assure care standards are being met. * Other duties and/or projects as assigned. * Adheres to HMH Organizational competencies and standards of behavior. Qualifications: Education, Knowledge, Skills and Abilities Required: * Graduate of a NLN/AACN accredited program in nursing. * BSN, or minimum of 3 year experience for existing, internal RN candidates only. * Minimum of 5 years of prior nursing experience. * Excellent written and verbal communication skills. * Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms. Education, Knowledge, Skills and Abilities Preferred: * Surgical Practice experience. * Experience in an outpatient environment * Management experience. * Experience working in Epic electronic medical records system. Licenses and Certifications Required: * AHA Basic Health Care Life Support HCP Certification. * NJ State Professional Registered Nurse License. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!
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