Overview:
Hear firsthand from SoftwareOne APAC leaders as they unveil our exciting business and growth plan, spill the beans on our hiring initiatives, and reveal why joining SoftwareOne is a game-changer. Join us now and be part of our incredible journey.
Responsibilities:
Job Overview
Become a Manager Sales Support & Delivery at SoftwareOne Hong Kong, contributing to growth in Hong Kong. Work with Account Managers to maintain strong client relationships and exceed expectations.
Key Responsibilities
* Establish and expand relationships within each customer to drive revenue growth.
* Sustain and renew client contracts, systematically pursuing customer opportunities.
* Provide sales quotations and manage day-to-day customer and partner requests.
* Develop and maintain a deep understanding of leading industry trends through ongoing training with software publishers.
* Act as a key resource for leading industry volume license offerings.
* Collaborate with assigned Business Development Managers (BDMs) to build and manage opportunities, improving overall territory account plans.
* Demonstrate the ability to close sales and overcome customer objections.
* Ensure all activities align with customer service level agreements (SLAs).
Qualifications:
* Minimum of 8 years of experience in sales or consulting within the software and cloud computing industry.
* Demonstrates strong technical competence and a proven understanding of software and cloud computing technologies.
* Knowledge of operational policies and procedures, customer service techniques, and long-term business relationship management.
* Ability to analyze data and customer business processes, articulate the business value of complex solutions, and develop recommendations for improvement.
* Proven leadership skills with the ability to orchestrate resources and motivate teams.
* Proactive and customer-focused approach with a passion for delivering outstanding service.
* Outstanding verbal and written communication skills, with a talent for problem-solving and multitasking.
* Strong organizational skills with the ability to handle large volumes of work and meet tight deadlines.
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