Manager-Quality Performance Improvement
US-NM-Albuquerque
Careers (External)
Req #: 48070
Type: Full Time
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Overview: Now hiring a Manager-Quality Performance Improvement! Presbyterian healthcare Servcices is hiring a Manager-Quality Performance Improvement to have overall responsibility for managing the daily operations of the Performance Improvement team. Provides leadership for complex multi-departmental clinical and business programs supporting Performance Improvement initiatives, programs and regulatory compliance. Coaches, mentors and leads team to ensure accreditation and regulatory requirements are met and clinical and fiscal targets are achieved. How you belong matters here. We value our employees' differences and find strength in the diversity of our team and community. At Presbyterian, it's not just what we do that matters. It's how we do it - and it starts with our incredible team. From Information Technology to Food Services and beyond, our non-clinical employees make a meaningful impact on the healthcare provided to our patients and members. Why Join Us * Full Time - Exempt: Yes * Job is based at Rev Hugh Cooper Admin Center * Work hours: Days * Benefits: We offer a wide range of benefits including medical, wellness program, vision, dental, paid time off, retirement and more for FT employees. * Benefits: PRN/PT (working less than a .45 FTE) employee benefits available for this position such as medical, gym memberships and an employee wellness program. Prefer Qualifications * Experience designing and/or operationalizing population health or quality programs (HEDIS, Medicare STARs). * Experience using data to drive decision making and formulating analysis questions. * Experience working in healthcare - either health plan or delivery. Responsibilities: * In collaboration with the Director/Executive Director, manages the overall direction, coordination, implementation, execution, and completion of specific clinical & quality programs ensuring consistency with company strategy, commitments, and goals * Sets and manages program expectations, frequency and content of status reports to track programs milestones and deliverables, and develops best practices and tools for program execution and management * Determines the resources and participants needed to achieve goals * Builds and develops collaborative relationships vital to the success of programs. Negotiates with other department managers/directors to obtain the required participants from within PHS * Delegates tasks and responsibilities to manage dependencies and critical path resulting in program activities completed on time and within budget * Responsible for interviewing, hiring, coaching, and mentoring staff. Provides relevant training and education opportunities and performance feedback. Responsible for annual performance evaluations for all direct reports Qualifications: * Bachelor s degree in Business, Nursing, Healthcare, or related field, Masters preferred. * Minimum of five years direct experience building, developing, coaching and mentoring teams across multiple disciplines. Experience in the healthcare/managed care industry with a focus on regulatory compliance and/or auditing required. * Program management experience in the areas of NCQA accreditation and/or HEDIS/CMS Star performance measurement systems required. * Experience developing, implementing and evaluating clinical interventions preferred.
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