Overview:
Join a team that is changing millions of lives.
Transforming smiles, changing lives.
At Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what's possible.
Ready to join us?
About this opportunity
The OTC Manager will be responsible for service delivery management and transformation of Order to cash activities.
Individual will be leading and engaging with local Finance/CRCS teams to improve service delivery around Credit Risk, Cash Application, Order management, Billing, Collections, Disputes management and Control compliance.
This person must possess strong relationship and strategic influencing skills, attention to detail, experience in large-scale change management across functions and geographies, excellent written and presentation skills, and a pursuit for improvement and optimization.
In this role, you will
* Maintains high level oversight of all commercial Accounts Receivable Invoices/ Customers on EMEA level.
* Improves credit and collection skills and business knowledge to directly contribute to the delivery of Key Performance Indicators (KPI) which measures how the activities are based on agreed targets.
* Manage, mentor, and foster synergy within the team and think of creative ways to challenge and up-level team members.
* Coordinate with teams across Leadership, Business Operations, Finance, Accounting, Tax, Legal, HR, and IT to ensure that the Standard Operations Procedures are followed and implemented.
* Work on issues that impact selling success and corporate interests by providing insights to improve and enhance existing processes.
* Maintain and updates customer Credit Limit Policy EMEA working with the global AR and finance team.
* Manages in a matrix organization team of Credit & Collection employees based in the regions and in the central location ensuring the lowest possible AR position whilst enabling business.
* Collaborates with the Legal team on contract terms as it relates to invoicing and collections.
* Works closely with FP&A, Treasury & Global AR team on monthly cash collection targets and cash forecast for this.
* Supports external audit and internal audit team deliverables: Ensures compliance with SOX key controls.
* Performs accounts receivable analytics and trends for month end and quarterly reporting
* Identify and collaborates on solutions for accounts receivable and other Order to Cash Processes process deficiencies.
* Ensures compliance, maintain and is point of contact for the Global Bad Debt reserve.
* Develop, maintain and delivers the process content for training; together with the training expert, ensuring that training materials are developed & provide functional trainings.
* Brings best practices of 'Project Management' to the local OtC teams and be the ambassador for delivering projects with greater adherence to project management methods & controls.
In this role, you'll need
* At least 6 years of relevant Finance experience
* Experience in leading the team,
* Bachelor's degree in Accounting, Finance, Economics or related field or equivalent experience
* Certified Project/Program Management credentials as a plus
* Lean Expert and/or Six Sigma Green Belt certification as a plus
* Experience with Financials and Business Intelligence
* Experience in tracking and working with end customers on accounts receivable issues
* Excellent analytical, critical thinking, and problem-solving skills
* Demonstrated experience with structured thinking to proactively recognize business challenges,
* Diagnose and frame problems, develop solutions
* Communicate complex analysis and insights, and prioritize decisions by combining strategic business insights and analysis with sales and operational realities
* Able to manage, educate, develop, and consult Fluent in English (Preferably additional language in either Spanish, German, Italian or French)
Sound like a good fit?
Great! Click the "Apply" link to let us know you are interested. Not the right fit? Don't worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network.
About Align
Align Technology is a publicly traded medical device company that is transforming smiles and changing lives. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did you know? Align is the world's largest manufacturer of custom 3D-printed materials.
By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work - these are just some of the things employees say make Align Technology a great place to work.
We respect your privacy. Please review our Applicant Privacy Policies for additional information.
Global Diversity Statement:
At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we will continue building a workforce of diverse cultural backgrounds and life experiences and fostering a culture of open-mindedness and compassion for all our employees. We live our company values by promoting healthy people and healthy communities. All with the intent of changing millions of lives, one unique smile at a time.
Equal Opportunity Statement
It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for positions with Align must be legally authorized to work in the country which they are applying for and verification of employment eligibility will be required as a condition of hire.
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