Manager, Operations 3PL
US-IN-Charlestown
KnippeRx Careers
Req #: 5966
Type: Regular Hire Full-Time
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Overview: YOUR PASSION, ACTIONS & FOCUS is our Strength Become one of our Contributors Join the KnipperHEALTH Team! The Manager, Operations, 3PL role is responsible for the effective management and leadership of a cGMP warehouse operation, and the personnel in supporting roles. This includes all aspects of the warehouse operation; receiving, storage, picking, inventory control, shipping and product returns and includes products classified as controlled substances, temperature sensitive and hazmat. Prioritize the daily workload to ensure effective use of resources, with a focus on inventory accuracy, cGMP's, Standard Operating Procedures, Client Specific Business Rules, safety, and operating metrics. Support internal and external clients. Must be available to work the hours of 8:00am ET-5pm ET; Monday-Friday; based out of our Charlestown, Indiana location. Responsibilities: * Maintain a safe working environment for all associates. * Maintain inventory accuracy levels at 99% or better. * Ensure Warehouse resources are effectively deployed to meet fulfillment requirements for client service level agreements. * Ensure all warehouse operations comply with security procedures in the facility. * Ensure storage and staging areas are consistently maintained according to requirements in SOP's and are organized, clean and accurately stored/staged. * Drive continuous improvement process for inventory record accuracy throughout all operations. * Ensure proper coordination of incoming and outgoing materials to meet deadlines and delivery requirements. * Ensure the timely and appropriate handling, recording and reconciliation of return shipments. * Ensures all direct reports have clearly defined roles and responsibilities, monitors employee performance to ensure maximum utilization of resources. * Identify areas for improvements and initiate changes to departmental processes and procedures. * Promote cooperation, teamwork and open communication company-wide by supporting all internal customers. * Maintains up-to-date and accurate departmental SOPs. Provides training and counseling to ensure SOPs are followed. * Promote and model behavior that support company policy for business conduct; defined as CHART principles; Caring, Honesty, Accountability, Respect & Trust. The above duties are meant to be representative of the position and not all-inclusive. Qualifications: MINIMUM JOB REQUIREMENTS: * Education/Training: Four-year college degree and/or extensive experience managing a complex integrated materials handling environment, preferably in a pharmaceutical, or other cGMP warehouse environment. * Business Experience: Eight (8) years inventory/warehouse experience with three to five years of experience in warehouse environment. KNOWLEDGE, SKILLS & ABILITIES: * Strong interpersonal skills * Experience in WMS setup and system utilization - Manhattan SCALE experience a plus * Excellent problem-solving skills * Ability to "think" process flows is a plus in a regulated environment * Multitask balancing objectives along with issue resolution and day to day activities * Excellent communication skills including but not limited to documentation, presentation and facilitation skills * Training and instructions PHYSICAL DEMANDS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knipper Health is an equal opportunity employer.
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