Manager

				Overview:

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

EEO/AA/Disability/Veteran

Responsibilities:

1. Supervises ORMM staff in their daily procurement operations to include par-level compliance, order 
placement, order receipts, stock put-away, cycle counts, par counts and monitors new technology for all 
supply staff (assistants and coordinators) within assigned site.
2. Builds and maintains strong working relationships with materials management customers through regular and 
ongoing meetings, rounding, development and reporting of performance measures/ KPI's, completion of RCA's 
as appropriate and follow through on any reported negative customer experience.
3. Assumes responsibility for overseeing the proper use of the QSight inventory management application . Assigns responsibility within QSight to supply staff by directing, supporting and supervising their 
management of inventory to include maintaining accurate inventory records, details, and levels for all assigned 
supplies.
4. Supervises order management functions, forecasts supply needs and empowers the supply staff to eliminate 
avoidable stock-outs. Provides support for emergency acquisition situations and coordinates logistical details 
of obtaining necessary supplies on time.
5. Supervises supply staff in their assigned distribution activities and pursues continuous improvements of the 
distribution of supplies in the OR to identify and implement expense reduction initiatives; provides oversight to 
OR Room Stocking Program and staff as appropriate.
6. Supervises the staff's timely resolution of Accounts Payable issues to avoid institutional credit holds and 
avoids disruptions caused by any supply outages.
7. Supervises the staff's timely resolution of Accounts Payable issues to avoid institutional credit holds and 
avoids disruptions caused by any supply outages.
8. Enforces the OR vendor policy and holds supply staff accountable for the same

9. Assumes ultimate responsibility for training supply staff and ensuring their proper use of the OR 's computer 
systems QSight, Lawson, Terso, MS Office Suite, and others as implemented. Provides coverage of these 
systems and displays openness for adopting new systems.
10. Subject matter expert responsible for the oversight and management of the Bone & Tissue program (B&T), 
including training and monitoring B&T coordinator, ensuring compliance with TJC and other regulatory 
requirements. Responsible for managing tissue market withdrawals and recalls of critical equipment and 
materials.
11. Monitors Risk and Safety Management Alert System (RASMAS) alerts and responsible for ensuring recall 
and alert compliance, mitigation, and follow through with Perioperative Services and Supply Chain 
Management.
12. Responsible for ensuring compliance with Centers for Medicare & Medicaid Services (CMS) Explant 
requirements, overseeing explant coordinator activities and attending monthly Medical Device Explant 
Subcommittee Meeting.
13. Responsible for direct report competency requirements and evaluation, training, and performance coaching, counseling and disciplinary action as appropriate. Responsible for maintaining department standard work , policy manuals, in accordance with continually evolving regulatory requirements and industry best practices.
14. Responsible for the oversight of Surgeon special order supply request process, operationally critical and 
directly linked to successful patient outcomes.

Qualifications:

EDUCATION (number of years and type required to perform the position duties): 
Bachelors degree BS/BA required, MBA or MHA preferred.

EXPERIENCE (number of years and type required to meet an acceptable level of performance): 
Combination of four to six years experience in a Materials Management or Healthcare capacity. Minimum two years 
direct supervisory experience preferred. Experience in Perioperative services, Interventional Radiology 
Catheterization Lab or other hospital department Medical/Surgical supply point of service area is highly preferred. Must have demonstrated knowledge and experience with Good Manufacturing Practices (GMP) Materials 
Management functions including; Inventory Management, Purchasing, Material Handling, Accounts Payable, Quality 
Control, Performance Measurements, and Inventory Planning. Must have experience with standard business 
software to include Microsoft Word and Excel, as well as specific materials management programs such as Lawson 
, EPIC, and other bar code and/or RFID based tracking systems. Knowledge of federal regulatory requirements for 
management and storage of materials in a health care environment

SPECIAL SKILLS: Must possess excellent leadership, planning and written and oral communication skills. Must have excellent time 
management skills and demonstrated ability to prioritize and follow through on completion of operational and project 
related assignments. Must be familiar with AHRMM standards related to Materials Management. Must be able to 
operate and instruct others in computer/software operation for data entry, extraction, report generation and 
information management. Must clearly define, organize, prioritize, and communicate performance expectations and 
accounatbilities as realted to daily operations and to specific performance improvement initiatives. Must be able to 
monitor, assess and drive desired performance to established goals, and/or to develop action plans with supply staff 
to correct deficiencies. Must ensure continual state of readiness for regulatory inspection to include specific 
materials standards and general environment of care standards, Must implement, monitor and manage systems to 
ensure product availability prior to scheduled surgery. Monitors compliance with regulatory standards that governed 
healthcare including but not limited to JCAHO, OSHA, FDA, Department of Health, etc.
			

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Yale New Haven Health System