Manager Home Medical Equipment Patient Intake
US-IL-PEORIA
External Apply Portal
Req #: 92836
Type: Full Time
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Overview: POSITION SUMMARY: The manager understands durable medical and home medical equipment industry-specific trends and landscapes, and is responsible for overseeing the staff, revenue cycle management functions, clinical compliance oversight, multiple offices located in multiple states, and office functions of the front-end customer service of the Home Medical Equipment department: intake, insurance verification, authorizations, patient education of financial responsibility, processing up front co-payments, scheduling, referral management, facilitating hospital discharges, inventory management, and the delivery customer service (clinical and non-clinical). The manager oversees and guides the work completed by the third party contracted agencies. Qualifications: REQUIRED QUALIFICATIONS: Education: Bachelor's degree in business, finance, or healthcare related fields. Experience: * A minimum of five years of related health care, HME, DME, or office setting experience is preferred, with progressively more responsible work experience as a leader. * Analytical abilities necessary in order to prepare business plans and evaluate programs and services, respond to problems, take appropriate corrective action, develop procedures and budgets, and organize and oversee the work of unit Mission Partners. Licensure/ Certification: Valid Driver's license Other Skills/ Knowledge: * Excellent interpersonal and communication skills. * Solid computer skills, including proficiency with Microsoft software. * Strong analytical and problem-solving skills, with the ability to be detail oriented. PREFERRED QUALIFICATIONS: Education: Master's Degree Experience: Previous Home Medical equipment experience Licensure/ Certification: Certification in DME (Durable Medical Equipment) Other Skills/ Knowledge: N/A OSF HealthCare is an Equal Opportunity Employer.
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