Manager, DSD Digital Excellence - Retail Execution

				Overview:

Manager, DSD Digital Excellence - Retail Execution - Frisco, TX

Position Summary: The Manager, DSD Digital Excellence, will play a key role in the Retail Execution product management workstreams associated with our largest technological CRM transformation initiative, dedicated to our 8000+ frontline DSD teammates. Simply stated, the primary objective of the initiative is to digitally advantage our DSD frontline to sell smarter, service better, more seamlessly. The ideal candidate will be a mix of planner, project manager, leader, analyst, techie, communicator and change agent. This is an incredibly exciting, fast-paced, high visibility and high impact role for the right high potential team lead. Travel expectations of this role are about 50% of the time.

Key Responsibilities:

Retail Execution Product Management

* Orchestrate data and product workstreams to design, build & deploy a game changing CRM solution for our Frontline Account Sales Managers, Merchandisers, and Delivery Drivers.
* Lead from the front, keeping Pod workstreams focused and synchronized, ensuring smart, iterative efforts drive successful product rollout from MVP Pilot to Scaled Installation.
* Work through barriers and ensure the product development continues to move to achieve the ultimate goal of helping our frontline sell smarter, service better, more seamlessly.

 Cross Functional Team Leadership

* Steward a cross functional team of Tech, SMEs, and 3P to ensure that the team has clarity on the overarching plan and progress being made.
* Ensure clarity on anticipated releases and any dependencies needing threading, to mitigate risk and ensure release plans stay on track.
* Collaborate with CMO to ensure product availability synchronizes to the drumbeat of the organizational change management plan.
* Remain agile and resilient in the face of obstacles, challenging the team to drive positive change, and celebrating successes along the way.

Stakeholder Navigation and Influence

* Ensure 2 way communications are open with stakeholders both in the field as well as with leadership.
* Move collegially, swiftly and judiciously on feedback, ensuring quantitative sense checks are used to corroborate or clarify any qualitative verbatims heard.
* Educate and influence stakeholders to become champions of the product, ensuring contextual and practical understanding to drive street level accountability across for tool utilization and feedback for continuous improvement.

Oversight for Analytics & Data Infrastructure

* Manage, mentor and guide an analytic team mate who will be responsible for stewarding Data Infrastructure Workstreams, as well as 360 Reporting & Analytics.
* Leverage analytics to identify behavioral or mathematical hotspots/opportunities, and ensure efforts to test & deploy move as intended.
* Ensure value delivery with clear, simple, visible & action oriented tracking.

Deep Dive Wherever Needed

* Across an initiative of this scale and size, there will be a host of possible scenarios that may come up that are impossible to capture fully in a job description. Get ready to roll-up your sleeves and commit to going All-In to help remove roadblocks and support program success.

Responsibilities:

Required Qualifications:

* Must be willing to travel about 50% of the time
* Bachelor's Degree in related field
* 5+ years of experience in a business facing analytics role with connectivity to tech partners
* Track Record - driving frontline product installation at scale, with a heavy lean towards leveraging data, analytics and insights to drive behaviors and raise in-market DSD execution
* Ability to lead multiple workstreams, remove barriers and collaboratively lead cross functional teams to ensure program planks stays on track
* Ability to visualize and synthesize into Powerpoint, as well as communicate & translate findings to non-technical audiences.
* Expert Technical skills - Excel, PowerBI, SQL, Alteryx, Co-Pilot, etc.
* Ability to influence not just teammates, but also partners, & senior stakeholders
* Agility, Accountability, Urgency - willingness to do whatever it takes to drive program success

Preferred Qualifications:

* Direct DSD Experience - especially developing analytic/tech solutions to various frontline functions: account managers, merchandisers, delivery drivers, etc.
* Familiarity with Agile Tech Development and CRM (ideally SF CG Cloud) implementation on a Mobile Device

Qualifications:

Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American refreshment beverage business holds leadership positions across carbonated soft drinks, water, juice and mixers with a portfolio of iconic brands such as Dr Pepper(r), Canada Dry(r), Mott's(r), A&W(r), Pe afiel(r), GHOST(r), 7UP(r), Snapple(r), Clamato(r) and Core Hydration(r). Our global coffee business spans more than 100 markets and includes the leading Keurig(r) single‑serve brewing system in the U.S. and Canada, along with powerhouse brands such as Peet's, L'OR and Jacobs, and other regional coffee leaders. Our more than 50,000 employees aim to enhance the experience of every beverage and coffee occasion while making a positive impact for people, communities and the planet.

We strive to be an employer of choice, providing a culture and opportunities that empower our team to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.

Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation and growth. Will you join us?

Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

A.I. Disclosure: 
KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles.  AI does not make hiring decisions; all decisions throughout the hiring process are made by talent acquisition team members.  If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to kdpjobs@kdrp.com in lieu of clicking Apply. Please include the job title and location or Job ID # in the email subject line in order for your email application to be considered.
			

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Keurig Dr. Pepper